Contact PHOENIX VPN Customer Service

Why should I report an Issue with PHOENIX VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ClassicStudio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But functionality is fantastic.Very fast connection time and speeds, completely free with no account required, and quick and easy to set up.Its brilliant.Easy to use,fast connection but it a few stops working and does error "update your region list" but I can't update it.Last update is very very very bad, i can not use it because of it has truble.

2. Fix it fix it fix it 😡😡😡😡😡😡thats the best goddamn vpn i ever had.connecting would never get longer than 1 second.ping is perfectly low and the connection is totally stabel.even after 24 hours.when i get offline and then get reconnect to the server again, its still responding.no disturbing ads.its worth 5 starsThe vpn worked perfectly for a while but recently stop working, it's as if it can't find servers.This app is fake.

3. It's fake.it is really one of the best in the world of the vpn app.s. but please update the app at short intervalls, otherwise We the poor children, will hate our fake parents.

4. Suggestion: provide an option to set a server as default.Just i want to say thank you phoenix .

5. I tried to connect without internet to another server, and it connect.

6. I wish i don't update .

7. The connection never fails.

8. Previose version was very good.

9. And when i disconnect it not shows the disconnect notification.

10. by the way my app's version is 1.38! what about yours? from a 46 years old user.

11. And ads aren't very annoying.

1. Fix PHOENIX VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PHOENIX VPN: Restarting the app will resolve most errors.
2. Update the PHOENIX VPN App. Here is how:
   1. On Android goto PlayStore » Search for "PHOENIX VPN" » Open PHOENIX VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PHOENIX VPN » click "UPDATE".
3. Clear PHOENIX VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from PHOENIX VPN servers.
   1. On Android, goto Settings » Apps » Select "PHOENIX VPN" » click Storage » click "Clear Cache".
4. Check PHOENIX VPN app permissions. If any of these permissions required to use your device's features are disenabled, PHOENIX VPN might not work.
5. Uninstall and reinstall PHOENIX VPN. If nothing else has worked, completely uninstall PHOENIX VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PHOENIX VPN not working

2. Fix PHOENIX VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PHOENIX VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PHOENIX VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PHOENIX VPN may not be able to connect to the Internet when running in the background.