Contact My Network Customer Service

Why should I report an Issue with My Network?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Robi Axiata Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. First open network in Bangladesh.

2. We are open to you because you are the DNA of our network.

3. You have a lot to contribute to our network and we have nothing to hide from you.

4. Check our current network coverage, future network plan and submit your issues from your mobile through this app.

1. OS: One UI 4.Fake app don't west your time.most useless net work.shuts down frquently and doesn't seem to be getting fixed only worse.nobody use this network or this useless piece of app.

2. Thanks for solve this.Your tower network is too slow.

3. they never listen to your complain and thus you problem for this network wil never get fixed.

4. Please solve the network problem.

5. this network is just a piece of garbage.It’s loged out every time.

6. otherwise i will starting to use another sim cardRobi(Airtel) used to be one of the best network for internet but recently it has become one of the worse.

7. I use 4G network but the network connection is too weak.

8. I have see an error message "unfortunately my network is stop".

9. Other things are usefull.Fake app.The tower location is real.

10. But the network is too slow.

11. shows 2 Mbps or more where it dosent even have a stable connection.(when i try to open this app the app does not start.

1. Fix My Network Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Network: Restarting the app will resolve most errors.
2. Update the My Network App. Here is how:
   1. On Android goto PlayStore » Search for "My Network" » Open My Network » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Network » click "UPDATE".
3. Clear My Network app cache: Clearing cached data will force your app to retrieve the latest data directly from My Network servers.
   1. On Android, goto Settings » Apps » Select "My Network" » click Storage » click "Clear Cache".
4. Check My Network app permissions. If any of these permissions required to use your device's features are disenabled, My Network might not work.
5. Uninstall and reinstall My Network. If nothing else has worked, completely uninstall My Network then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Network not working

2. Fix My Network Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Network be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Network not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Network may not be able to connect to the Internet when running in the background.