Published by Robi Axiata Ltd

Report an issue with Robi Vehicle Tracking.
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Why should I report an Issue with Robi Vehicle Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Robi Axiata Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Robi Vehicle Tracking

1. Robi Tracker is the vehicle tracking solution of Robi Axiata Ltd.

2. It’s a GPS based tracking & monitoring solution to locate vehicle.

3. We have 24/7 support facility towards customers.

4. We are offering 3 years warranty for our devise with a very attractive price.

5. We have our VTS solution with prepaid & postpaid both.

6. We are offering: real time tracking, locating vehicle, fixing speed limit, remote engine on & off facility, power disconnection alert, SOS emergency button, GEO-fencing facility for your valued customers.

Robi Vehicle Tracking Customer Insights

1. From a corporate body like Robi this type of behavior is unexpected.Engine Control function isn't working... geo fencing feature is absent... not a great user experienceI can't login at all with the correct username and password.Disgusting App.

2. A notification banner is poped-up always on map which is disturbing to see the map.I am a user of Robi VTS.

3. Every time they were listening my problems but doing nothing to fix the problems.

4. All tracking system has the clear indication.

5. No indication the car is moving towards OR getting back.

6. But I am sorry to say that, their service is just disgusting.

7. I got some problems with the VTS device.

8. I have asked help from their help line more than 10 times.

9. Not Login.Please Solve This Problem.Please fix the app.

10. The app doesnt track the vichle properly.

Steps to Troubleshoot & Fix Robi Vehicle Tracking Issues

1. Fix Robi Vehicle Tracking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Robi Vehicle Tracking: Restarting the app will resolve most errors.
  2. Update the Robi Vehicle Tracking App. Here is how:
    1. On Android goto PlayStore » Search for "Robi Vehicle Tracking" » Open Robi Vehicle Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Robi Vehicle Tracking » click "UPDATE".
  3. Clear Robi Vehicle Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Robi Vehicle Tracking servers.
    1. On Android, goto Settings » Apps » Select "Robi Vehicle Tracking" » click Storage » click "Clear Cache".
  4. Check Robi Vehicle Tracking app permissions. If any of these permissions required to use your device's features are disenabled, Robi Vehicle Tracking might not work.
  5. Uninstall and reinstall Robi Vehicle Tracking. If nothing else has worked, completely uninstall Robi Vehicle Tracking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Robi Vehicle Tracking not working


2. Fix Robi Vehicle Tracking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Robi Vehicle Tracking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Robi Vehicle Tracking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Robi Vehicle Tracking may not be able to connect to the Internet when running in the background.

Reported Issues