Contact Senior Safety App Customer Service

Why should I report an Issue with Senior Safety App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 97 Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I told the app to send a notification after 1 hour of inactivity and despite having to move my phone more frequently than that, we got 4 notifications saying 12 hours of inactivity.The raison d'etre for the Senior Safety App is to keep your loved ones safe, especially those who have one of the many forms of dementia.

2. And, the app allows caregivers to add emergency medical information such as diagnosis, allergies, medications, doctor's information, and emergency contact details.My grandfather has Parkinson's disease.

3. It's potentially dangerous that there's no indication in the app that your contact will not get a call or text, at the very least that part should be made clear.The only app I can find with an inactivity timer.

4. I am monitoring the battery life of his cellphone, and I really liked the feature where I can add up to 5 emergency contact numbers; these numbers will be called one after another during an emergency.

5. The scenario might have ended badly if it weren't for the app’s SOS feature.I have started using the Senior Safety App to monitor my father's movement.

6. Consequently, it includes features such as GPS location tracking, fall alert, inactivity tracker, geofencing tracker and alert, and low battery alert.

7. When I tried to simulate a fall I couldn't get a notification sent to my emergency contact.

8. By installing the Senior Safety app on his phone, I use the geolocation feature to monitor him.

9. Because he has the Senior Safety App installed on his phone, he pressed the SOS button when he fell last week and couldn’t get up.

10. I got her a phone thinking I can find her when she gets lost..the app is a total failure.The idea and design of this app are great.

11. It worked in the beginning but now it comes in once every couple of weeks.I was hoping to use this for an inactivity alert.

1. Fix Senior Safety App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Senior Safety App: Restarting the app will resolve most errors.
2. Update the Senior Safety App App. Here is how:
   1. On Android goto PlayStore » Search for "Senior Safety App" » Open Senior Safety App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Senior Safety App » click "UPDATE".
3. Clear Senior Safety App app cache: Clearing cached data will force your app to retrieve the latest data directly from Senior Safety App servers.
   1. On Android, goto Settings » Apps » Select "Senior Safety App" » click Storage » click "Clear Cache".
4. Check Senior Safety App app permissions. If any of these permissions required to use your device's features are disenabled, Senior Safety App might not work.
5. Uninstall and reinstall Senior Safety App. If nothing else has worked, completely uninstall Senior Safety App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Senior Safety App not working

2. Fix Senior Safety App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Senior Safety App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Senior Safety App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Senior Safety App may not be able to connect to the Internet when running in the background.