Contact Shadowsocks client Customer Service

Why should I report an Issue with Shadowsocks client?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TrueNight to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This program is free software: you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, either version 3 of the License, or (at your option) any later version.

2. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.

3. See the GNU General Public License for more details.

4. Shadowsocks is a high-performance cross-platform secured socks5 proxy.

5. It will help you surf the internet privately and securely.

6. You should have received a copy of the GNU General Public License along with this program.

1. please fix it.Updated to last version from pretty old one, somehow apps selecting mode has only handful of syst apps available to set.Works absolutely flawlessly and, indeed, with no ads.Easy simple awesome interface, no prob at allThanks , very safe and easy without and Ads !!! Thanks !!Works as it should, does not drain the batteryPer app routing is show stopper :(Superb build of shadowsocks...no trackers or.logging .

2. (unlike the other grey icon shadowsocks that gets top hits ) You can use Warden on your rooted device to confirmReally good app.

3. Hello, it works perfectly but app mode feature is broken, it only shows system app.

1. Fix Shadowsocks client Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shadowsocks client: Restarting the app will resolve most errors.
2. Update the Shadowsocks client App. Here is how:
   1. On Android goto PlayStore » Search for "Shadowsocks client" » Open Shadowsocks client » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shadowsocks client » click "UPDATE".
3. Clear Shadowsocks client app cache: Clearing cached data will force your app to retrieve the latest data directly from Shadowsocks client servers.
   1. On Android, goto Settings » Apps » Select "Shadowsocks client" » click Storage » click "Clear Cache".
4. Check Shadowsocks client app permissions. If any of these permissions required to use your device's features are disenabled, Shadowsocks client might not work.
5. Uninstall and reinstall Shadowsocks client. If nothing else has worked, completely uninstall Shadowsocks client then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shadowsocks client not working

2. Fix Shadowsocks client Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shadowsocks client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shadowsocks client not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shadowsocks client may not be able to connect to the Internet when running in the background.