Contact Ventura Commodities Customer Service

Why should I report an Issue with Ventura Commodities?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ventura Securities Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ventura Commodities trading application is specially designed for our Ventura Clients ( ).

2. The mobile application is an official trading application for all Ventura Clients.

3. You could trade, check accounts, margin status, modify, cancel orders and avail all real time information related to Commodities.

1. Especially for new customers very patheticNeed to keep always display on option , like ventura wealth app , because every time need to set display on time maximun in our mobile devices.

2. UselessVery poor as the app crashes on switching to other apps and asks for login within seconds on switching back from the other apps unlike ventura wealth app.

3. It is very hetic while position is taken and observing rates , every time have to touch to display screen for keep display on .

4. Not good interface, insted keeping two sepertae app, i.e ventura wealth and commodity, merge both in one app and make it easy for customersVery Slow and Logout after few minutes.

5. Kindly fix the problem and if possible keep color green on price increase instead of blueLot of things to improve.

6. There is no square off, profit loss indicator, option setting repeatedly have to work poor chart indicators.

7. Will improve rating if price alert and other valuable features are added.

8. Moreover, every evening, the app doesn't show real time prices and hangs most of the time.

9. Etc....Revising to 2 stars as the application lacks price alert feature and chart feature also not upto mark.

10. Also look into the daily problem of prices not reflecting real time.

11. Pls see other apps in market to add better features in mobile application.

1. Fix Ventura Commodities Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ventura Commodities: Restarting the app will resolve most errors.
2. Update the Ventura Commodities App. Here is how:
   1. On Android goto PlayStore » Search for "Ventura Commodities" » Open Ventura Commodities » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ventura Commodities » click "UPDATE".
3. Clear Ventura Commodities app cache: Clearing cached data will force your app to retrieve the latest data directly from Ventura Commodities servers.
   1. On Android, goto Settings » Apps » Select "Ventura Commodities" » click Storage » click "Clear Cache".
4. Check Ventura Commodities app permissions. If any of these permissions required to use your device's features are disenabled, Ventura Commodities might not work.
5. Uninstall and reinstall Ventura Commodities. If nothing else has worked, completely uninstall Ventura Commodities then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ventura Commodities not working

2. Fix Ventura Commodities Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ventura Commodities be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ventura Commodities not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ventura Commodities may not be able to connect to the Internet when running in the background.