Published by VTechSevi

Report an issue with Device ID.
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Why should I report an Issue with Device ID?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VTechSevi to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Device ID

1. Simple app to get your Device Info/ID/local IP/MAC addresses & Serial that allow you easily copy and share the ID of your mobile device.

2. NOTE: This app doesn't send your ID to the internet so your information is safe.

3. An ideal tool for developers, customer support and user.

Device ID Customer Insights

1. is the very very best application and very interesting app download guys this app download meDoesn't show advertising ID otherwise goodDoesn't identify the device itselfvery impressive..its work for meIncorrect ID displayedEXCELLENT job developers.

2. this is my first attempts with this apps hopefully to get satisfaction as well thank again go forward with best results of service to help people's privacy saveIncorrect testing device id, i dont know what id you give but it is not the same as in logcat in studio.

3. If i am wrong is there any way to get that id for add test device for google ads.Just works! One star deducted because of the ads.nope. its showing wrong device id on android 9Device ID.

Steps to Troubleshoot & Fix Device ID Issues

1. Fix Device ID Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Device ID: Restarting the app will resolve most errors.
  2. Update the Device ID App. Here is how:
    1. On Android goto PlayStore » Search for "Device ID" » Open Device ID » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Device ID » click "UPDATE".
  3. Clear Device ID app cache: Clearing cached data will force your app to retrieve the latest data directly from Device ID servers.
    1. On Android, goto Settings » Apps » Select "Device ID" » click Storage » click "Clear Cache".
  4. Check Device ID app permissions. If any of these permissions required to use your device's features are disenabled, Device ID might not work.
  5. Uninstall and reinstall Device ID. If nothing else has worked, completely uninstall Device ID then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Device ID not working


2. Fix Device ID Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Device ID be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Device ID not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Device ID may not be able to connect to the Internet when running in the background.

Reported Issues