Published by FASTGO VIET NAM JOINT STOCK COMPANY

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Why should I report an Issue with FastGo.mobi Partner?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FASTGO VIET NAM JOINT STOCK COMPANY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About FastGo.mobi Partner

1. You can drive FastGo anytime you want and still have a stable work-life balance. • First step: Register your account online ( ): Update your personal and your own car information.

2. After that, we will send a verify code through your phone number. • The second step: Provide us with some necessary paperworks including: Driver Licence, Registration Certificate, Certificate of registry,...

3. You also can submit all material at our official branches. • Last but not least, install FastGo application and start your first trip: when your account activated succeeds, you become our driver-partners.

4. Our system will verify and approve your document.

5. Earn more money by spending your time with your own cab.

6. Don’t forget in-app chatbox to find our help or report issues.

FastGo.mobi Partner Customer Insights

1. Company staff easy to explain how to use application and how to make cancel situation can't contact to passenger.Thank support your company site.fastgo application now fair price and transfer money ok.# I Wishes good luck and more improved and development fastgo.For abt half a day from morning 7 am I open the app for the past week and not a single order I receive not even a PING at all.

2. Completely zero jobs, can't rely anytime on it, obviously have to sustain from other platforms and now they decide to drop drivers who still haven't gotten a single booking due to their platform's lack of riders, I only see 5 star ratings from foreign names, but local ones with a single star seem to concur with my own findings that this is a failed platform in Singapore, it appears to be a redundant app, next better player please.the fare is to low in Singapore.. and no pax around.

3. As much as we drivers putting our interest supporting FASTGO, should this is the case on and on going, how are we drivers going to survive? You tell me.Very easy and smart.

4. do roadshow or something to get people to know about this fastgo.. i see alot of time fastgo only keep post at Facebook.. not everyone have Facebook.. if u guyz don't do something about it fastgo will have no driver around..There is not problem for me.Thankful fastgo.

5. app freeze n lag slow down my phone... please do something about it and don't be like other apps filo n kerdi all got case.

6. Well looks like i just got dropped from the platform, figures.

7. GOOD application.

Steps to Troubleshoot & Fix FastGo.mobi Partner Issues

1. Fix FastGo.mobi Partner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FastGo.mobi Partner: Restarting the app will resolve most errors.
  2. Update the FastGo.mobi Partner App. Here is how:
    1. On Android goto PlayStore » Search for "FastGo.mobi Partner" » Open FastGo.mobi Partner » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FastGo.mobi Partner » click "UPDATE".
  3. Clear FastGo.mobi Partner app cache: Clearing cached data will force your app to retrieve the latest data directly from FastGo.mobi Partner servers.
    1. On Android, goto Settings » Apps » Select "FastGo.mobi Partner" » click Storage » click "Clear Cache".
  4. Check FastGo.mobi Partner app permissions. If any of these permissions required to use your device's features are disenabled, FastGo.mobi Partner might not work.
  5. Uninstall and reinstall FastGo.mobi Partner. If nothing else has worked, completely uninstall FastGo.mobi Partner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FastGo.mobi Partner not working


2. Fix FastGo.mobi Partner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FastGo.mobi Partner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FastGo.mobi Partner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FastGo.mobi Partner may not be able to connect to the Internet when running in the background.

Reported Issues

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