Published by Soncamedia on Apr 2, 2024

Report an issue with Karaoke Connect.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Karaoke Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Soncamedia to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Karaoke Connect image 1 contact Karaoke Connect image 2

About Karaoke Connect

1. * smart search: can quickly input 1st-letter (PingYing) or full words of song title, composer or artist (with avatar), support search by index, languages, genres, MIDI/KTV/REMIX filters, ... * full control karaoke features of connected player: song book, 1st-Reserved, karaoke music tuning, set scoring/greetings, change into dance mode, ...

Karaoke Connect Customer Insights

1. Mong được hỗ trợTôi đã mua máy và cài App nhưng đành cancel vì app đòi quyền truy cập vào hình ảnh và file trên điện thoại, xin cho hỏi vì sao cần như vậy? Thankspassword quản trị là gì vậy? mình muốn đổi câu chào.Không kết nối với wifi khác đc, đã thử hơn chục lần và 3 4 mạng khác nhau vẫn k đc.Toi da cai app nhieu lan, app tu dong bi xoa sau nhung lan tat may roi mo lai.

2. Please update allowing English option for non-vietnamese buyersmình dùng thiết bị máy tiíh bản android mà chỉnh giao diện xoay ngang ko được, bên bạn hỗ trợ sớm nhé!Mình sử dụng loa ksnet450.

3. Hôm nay thì khi chọn bài trên karaoke connect thì báo "đầu máy chưa có bài này".

4. Điện thoại chạy karaoke connect để chọn bài.

5. Trên tv chạy ứng dụng cloud karaoke.

6. Nhung lan dau cai duoc, sau nay de tai app thi bat phai xoa rat nhieu app khoa trong khi bo nho trong cua DT con trong rat nhieu.

7. Mọi thứ chạy ổn trong 1 tháng.

8. No English option.

9. Gio co dau karaoke ma ko tai dc app.

10. De nghi Son ca chinh sua lai viec nay.

Steps to Troubleshoot & Fix Karaoke Connect Issues

1. Fix Karaoke Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Karaoke Connect: Restarting the app will resolve most errors.
  2. Update the Karaoke Connect App. Here is how:
    1. On Android goto PlayStore » Search for "Karaoke Connect" » Open Karaoke Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Karaoke Connect » click "UPDATE".
  3. Clear Karaoke Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from Karaoke Connect servers.
    1. On Android, goto Settings » Apps » Select "Karaoke Connect" » click Storage » click "Clear Cache".
  4. Check Karaoke Connect app permissions. If any of these permissions required to use your device's features are disenabled, Karaoke Connect might not work.
  5. Uninstall and reinstall Karaoke Connect. If nothing else has worked, completely uninstall Karaoke Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Karaoke Connect not working


2. Fix Karaoke Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Karaoke Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Karaoke Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Karaoke Connect may not be able to connect to the Internet when running in the background.

Reported Issues