Contact The Vitamin Shoppe Customer Service

Why should I report an Issue with The Vitamin Shoppe - VShoppe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Vitamin Shoppe, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Workout 101, Cleanse and Detox, Hair, Skin & Nails, Women’s Health, Joint and Muscle Support, Healthy Weight, Bone Support, Children’s Health, Brain and Memory, Immune Support, Men’s Health, Energy Support, Digestive Health, Energy & Vitality, Heart Health, Sleep & Mood, Stress Management, Eye Health, Pre/During/Post-Pregnancy, Seasonal Homeopathic Allergy and Sinus, Endurance Support, Training Support, Blood Sugar Support, Stress Management, Digestive Health, Healthy Eating, Nutrition, Cardiovascular Support, Weight Gain, Build Muscle, Exercise & Workout Support, Fitness, Keto HQ, Bulk Supplements.

2. The Vitamin Shoppe® brand, BodyTech®, BodyTech Elite®, Vthrive®, fitfactor™®, fitfactor KETO™, True Athlete®, plnt®, ProBioCare®, HD Muscle, TrueYou™, Optimum Nutrition, Garden of Life, VPX (Vital Pharmaceuticals) Bang, Nature’s Way, ONE Brands, Cellucor, Vital Proteins, Alani Nu, GHOST, Dymatize Nutrition, Nordic Naturals, Goli Nutrition, Quest Nutrition, and many more!

3. Vitamins & Multivitamins, Fish Oil, Immune Supplements, Protein Powders, Pre-Workout, Protein Bars & Drinks, Energy Drinks, Probiotics, Healthy Weight, Superfoods, Herbs, Homeopathic Medicines, CBD Hemp Extract, Beauty and Pet Care.

4. Browse our thousands of products including vitamins and minerals, supplements, protein, probiotics, fitness and workout support, and more but popular brands.

5. VShoppe, The Vitamin Shoppe® app, is the fastest way to shop 1000s of the hottest buzz-worthy health & wellness products with easy checkout.

6. Track points, redeem Awards, manage AUTO DELIVERY subscriptions, and even score app-exclusive deals along with personalized notifications.

7. We’ve got more than 700 The Vitamin Shoppe locations—find one near you, get directions, and check store hours. Get your order quick! Want Curbside Pickup?

8. Easily track points, redeem Awards, and update your preferences.

9. Use Apple Pay, PayPal, Klarna or scan your credit card for fast, easy checkout.

10. Plus, you’ve got your Healthy Awards® headquarters in your pocket!

11. You’ve got a world of healthy choices at your fingertips.

1. Make sure you double check the store before you place your order.Overall good, but i dont like how you have to choosw home or pick up for each item.

2. Disappointed in that.I had to long list of items to order and it kept dropping out, "system unavailable"... Very time consuming.

3. My items were still in my cart the next morning, so I completed the order during the store's business hours.This app has a lot of updates to do.

4. For example, when looking through a list of items, if you go back, it will automatically take you to the top of the list, instead of back to the last item you were looking at.

5. Item by item dropping items I've been ordering for years.

6. After several attempts & now locked out of account, guess that's a wrap! So many issues always with this app! I just downloaded the app & was excited at the ease of placing items in my basket.

7. Like why the hell am i going to pick up and have the rest delivered to me ??? By default it should just select all items as the first choice.

8. I just wish I could see full purchase history to monitor changes I've made to supplements, so I can also notice physical changes when no longer taking products.

9. I wish I knew how long it's been exactly since the last purchase, but the app only shows 12 month purchase history.Used to be a great app with great service.

10. I've already started migrating orders to GNC for items they carry and am actively searching for and switching to alternatives for items they don't.

11. However, I cannot remove an item from the basket in order to checkout.

1. Fix The Vitamin Shoppe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Vitamin Shoppe: Restarting the app will resolve most errors.
2. Update the The Vitamin Shoppe App. Here is how:
   1. On Android goto PlayStore » Search for "The Vitamin Shoppe" » Open The Vitamin Shoppe - VShoppe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Vitamin Shoppe » click "UPDATE".
3. Clear The Vitamin Shoppe - VShoppe app cache: Clearing cached data will force your app to retrieve the latest data directly from The Vitamin Shoppe servers.
   1. On Android, goto Settings » Apps » Select "The Vitamin Shoppe - VShoppe" » click Storage » click "Clear Cache".
4. Check The Vitamin Shoppe app permissions. If any of these permissions required to use your device's features are disenabled, The Vitamin Shoppe might not work.
5. Uninstall and reinstall The Vitamin Shoppe. If nothing else has worked, completely uninstall The Vitamin Shoppe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Vitamin Shoppe not working

2. Fix The Vitamin Shoppe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Vitamin Shoppe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Vitamin Shoppe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Vitamin Shoppe may not be able to connect to the Internet when running in the background.