Contact Video Player HD Customer Service

Why should I report an Issue with Video Player HD?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of mytechnosound to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There shouldn't be need to adjust the brightness each time you open the app.Amazing app I feel perfect quality like my old mobile player same to same every quality video look perfect amazing keep it up guys and yes my new mobile brand name also match with this app company developer names good good ..... Actually I have no words to show my feelings just in 5 minutes after downloading I give 5stars 😍😍😍🥰🥰🥰One hrs.

2. This one LETS YOU PLAY VIDEOS IN UR OWN ORDERI guess the mytechnosound team do not have the concept of "Play and STOP" video option - egregiously assuming everyone loves continuous video play options (i.e., video-play repeats, video-play AB, and/or video-play shuffles etc.). If you like, incorporate the "Video play and STOP" option.

3. Now there is an option in the settings to turn on autoplay for the next video, however, what I didn't know till recently is that for what I wanted (which was for an individual video to loop) I had to have the autoplay the next video checked in the main settings for the video settings to work in the first place.

4. Note: this is one of the ONLY video apps offline, that will not force you to play all your videos just going down the list.

5. I've got an old version on an old phone (prior to the update) that I'm going to copy and side load...and disable updates.updated version does not have countdown time.please put countdown time and let the app also remember brightness.

6. It doesn't remember the last size and location on screen that it was used to avoid going through rigmarole of resizing and positioning screen every time you open, fix that and would consider purchasing.

7. It was working fine for a good few months, almost a YEAR! But then the app started acting up, closing out at random on videos 30 minutes or longer! I tried restarting and clearing RAM space, as well as closing background apps.

8. If have folder with multiple videos, plays next video, not one at a time.

9. Nothing worked, and there were NO APP UPDATES! So I uninstalled and found another offline video player.

10. Will do for now.It wonderful shows all the images this time, didn't before works well.GreatDope app but I found a weird bug (I think).

11. It works perfectly all rightnot working well while using tws, while fast forwarding, the sound became zeroAlmost perfect.

1. Fix Video Player HD Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Player HD: Restarting the app will resolve most errors.
2. Update the Video Player HD App. Here is how:
   1. On Android goto PlayStore » Search for "Video Player HD" » Open Video Player HD » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player HD » click "UPDATE".
3. Clear Video Player HD app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player HD servers.
   1. On Android, goto Settings » Apps » Select "Video Player HD" » click Storage » click "Clear Cache".
4. Check Video Player HD app permissions. If any of these permissions required to use your device's features are disenabled, Video Player HD might not work.
5. Uninstall and reinstall Video Player HD. If nothing else has worked, completely uninstall Video Player HD then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Player HD not working

2. Fix Video Player HD Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Player HD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Player HD not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Player HD may not be able to connect to the Internet when running in the background.