Contact Pixomatic Customer Service

Hello I have been trying to speak with someone for a few months. I bought the Pixomatic app in 2018 in full. Access to premium content and everything. Since it became subscription I was sent a code every year. This year no one is answering emails. Please can I have a response from a human and not the same automated emails I keep receiving. I use the app a lot and would love to carry on doing so.


Regards


Alex.

I'm calling the better Business bureau because over here in nice attempt so people don't send you a bunch of emails frustrated you want to save their robot all of this is being recorded because I'm going to post this on YouTube trust me your traffic for this business is going to slow down great if I don't have my money refund my money I could care less what you do with anybody else maybe they might enjoy you ripping them up have my money back in that account the end of that account is now whatever measures for people to see what type of business this is and how it makes no sense to get involved with you because you can never get your money back if you don't like the service or for whatever other matter here in America even though you have a listing in New York and we're not satisfied we can get our money back and you see two of that a person can't without a hassle I want every dime back the end of that card is 9918 everydayAmerica if you are building somebody you must have a contact number where they can contact you it looks like you're in another country and you're using New York as a sub. That's why you don't list the number so you can build people's charge cards and go around other means so you don't have to worry about refunding their money or you can just give them a hassle if you were honest people you were for sure with the amount of money that you charge makes you a perfect and talk to a live representative it was AI that you spoke to and it made a mistake when you decided to build my car I didn't give you permission and that's for sure put my money back and no matter what type of complaint or how far I have to go to get this resolved I want my money back really with interest because it should have never took this long to get in contact with a person you hold people money so you can draw interest off of it and you're hiding behind pixelmatic

Put my money back in my account you've been ripping me off for over a year first the charges with appear and then they would not I'm thinking that the bank got rid of you but the bank told me to get in contact with you you can't because you don't have a phone number I'm going to go online and post that you use this to rent people off therefore they buy your service or whatever happens make a mistake and get you service however you got an account I have children and then you make sure that you are evasive and no one can speak to you until you keep building their account put every dime back on my account before I follow a lawsuit a class asking all the people that had to go through this and wait over a year to get in contact with a person the bank is said to contact you guys you can't contact you guys get my money back on my card ASAP I'm so frustrated I'm willing to take a flight to your corporation you can directly call me 248-295-1058 the email is seen that Wilson 1005@redacted follow that get that money back of my account the last four digits of that card you're building is 9918 I want my money back ASAP you're a bunch of things and I'm for sure going to post this even if somebody wants your service I want to try it out don't do it because they'll never be able to get their money back without a hassle it's a rip off

My husband passed away on 11/18/23. He use Pixomatic. It’s being billed to my credit card. His name was Robert Cansler. His emails were robertcansler@ gmail.com and robertcansler@redacted. I need to cancel his account. Can you help me?

Since my Pixomatic was updated to a new version it will not allow me to magically cut photos and objects that were all magically cut by my old Pixomatic version. I’m not happy on this. I’m 100% sure I’m blocked to do this if so just refund me. Or fix it so at least I will enjoy your very good app. Thank you

Good Morning!

I cancelled my subscription on June 1st of this year and was charged $7.99 today. I am just wanting to get a refund and make sure that it is actually cancelled. On my iPhone it was deleted from subscriptions when I cancelled. Thanks!

Bridget Collins

I have tried to cancel my subscription several times and continue to get charged

Y'all are charging my debit card $7.99 a week and I have never used your services! I need this to stop.

I was given no warning that I was near the renewal date for this app and have now been charged for it. I do not intend to use it for the year I was charged and would like some form of refund for this.

I did not sign up for this service. pleases stop charging my card. I will call my bank and let them know that this was not me.

I'm trying out Pixomatic App and I really like it but I'm having a problem loading sessions. It keeps telling me it can't load them. I hope there is a fix for it.

You have been charging me for several months and now on March 2 you charged my card ending 1369 4 times for 7.99 please refund those charges and STOP CHARGING ME

Today is 2/19/23 , my granddaughter registered with your company and didn't get my permission , I cought her within 5 minutes of enrolling , please don't use my card , delete all my card information now . johannaransfer@redacted

It charged my card for a subscription I canceled

Hi! I recently downloaded the app & subscribed for the free trial. I unsubscribed due to the app not being what I expected it to be & therefore not using it. Though this is true, I was still charged and am looking to speak with someone about a refund. Thank you.

Y’all just charged me 49$ for an app I’m not subscribed to. I want my refund!!

Hello my name is ZELL WESTMORELAND I was charged 29.99 for a app I never asked to be charged off of and would like to be refunded my money one of my kids downloaded your app to my phone and my card was charged the 29.99 can I please be refunded the money please and thank you

I was charged 29.99 for a app I never asked to be charged off of and would like to be refunded my money one of my kids downloaded your app to my phone and my card was charged the 29.99 can I please be refunded the money please and thank you

Fraudulent charges on my bank account of 29.99x2. I never order this for my phone refund asap. At bank and police dept. Now. This is fraud. Refund asap.317 998 1977

Fraudulent charges on my bank account of 29.99x2. I never order this for my phone refund asap. At bank and police dept. Now. This is fraud. Refund asap.317 998 1977

I asked that my account be canceled after one day of use. I found it difficult and was not what I wanted with a trial. I was billed $29.99 and would appreciate a refund. Please respond. Thank you.

I was just charged 47 dollars by your company when I canceled my subscription months ago. This was money I needed to buy my child diapers. I never use the app, and I definitely need a refund

I had Pixomatic for less than 30 minutes on a 7 day trial. I canceled when it didn’t work. Now I have been charged with the subscription. I want my money refunded.

I had Pixomatic for less than 30 minutes on a 7 day trial. I canceled when it didn’t work. Now I have been charged with the subscription. I want my money refunded.

Please cancell my Account. Because it's very complicated, due to with I could not make use of your software.
I don't want to buy PIXOMATIC. Please don't debit any amount on my Credit Card

I cancelled my subscription immediately and was charged. I would like a refund

I deleted my subscription and was still charged for it. I want a refund,

I do not know what this is. I did not make this purchase. Please refund my card the 7.99 that was charged and if to here is some unknown subscription please cancel. I did not use this service. Thank you

How to change the selected background. Not auto. Is there any guide for this app that shows how to?

10313169688887

Hello,

I'd like to request a refund for $29 for a transaction I did not authorized.

Thanks.

I have not ordered you service and 7.99 was taken from my cash app card I cant afford this is can screenshot my google play to show you I never had this .. This also just happened with google play with a text now service I am in them process of getting a new car please I need a refund..

I canceled within my free trial and I was charged twice...Refund please

I cancelled my subscription and deleted my profile, yet you guys still charged me. I demand a refund!! I don't even have your useless app anymore!

I tried to cancel before the trial and it wouldn’t let me cancel so it charged my account it didn’t show up as a subscription but took 29.99 from my account

Please delete this account

I have been charged for a subscription which was canceled.

When I first signed up for the trial, it said that I could cancel my subscription through email. I tried that, and the response was to check my app. It appeared to be cancelled, and I was still trying to be charged. I contacted you all via email again, and was told to contact apple. I called Apple, and they said the account was created directly with the website so they couldnt help. I would just like this cancelled please. And I dont remember the email used. How should I proceed?

name- LaQuandra Tucker

Hey guys Happy Thanksgiving!
I’ve been In and out of the hospital, for the last week, so I completely lost track of the subscription. I don’t have much money on my account and would ask please if you guys could try and refund the money. I’m not trying to scam. If you check I haven’t used the app, I have also canceled immediately as soon as I saw the charge in my account. If you guys can’t I totally understand, but there was just a huge miscommunication on my end, and I’m super low on money at the moment especially with the holidays coming up.
Hope you guys see this. Have a wonderful day!

I canceled my subscription and I keep getting charged. I want my money back!!!!

I have submitted a request to cancel my subscription back in August and I’m STILL being charged as of this month. I need to cancel my service and I want a refund for the last three months you’ve charged me since I asked to cancel in August!

I was charged 7,99 and I had already canceled my subscription. I need my money back

I tried the subscription on my iPhone & before my trial was up, I went to cancel because the app was too hard for me to use and I had no use for it, so I get on my phone to unsubscribe and there’s no subscription through my apple account and I couldn't find any where to log in and cancel and there was no charger so I deleted the app. Because it said I needed to subscribe but I have a $29.99 charge on my bank statement and like I said I tried to cancel before my trial was up & it says I didn’t subscribe and I was confused to I ended up deleting this app and I can’t log in to it at all because it now says my email does not exist as a log in info? This is ridiculous and I need a refund to my card please.

i haven’t had an account since june 16th and i just got charged $29.99?? i have proof to show. i want my money back now.

cancelled subscription and deleted app but still got charged.
kindly cancel
my subscription and refund the charges made

Please cancel asap. Its proving difficult to do my end. My PayPal cheryl@redacted

I am 7nabke to get into my account! If already tried to reset password over 5 times. I've already gave yall my card info I need to get logging in please help?

Please cancel my subscription to pixomatic

HI, I am having a hard time to upload photos from my camera roll. When I push "+", "start with image", I only able to see recent, fav and pixomatic folders, I cannot get it to upload from camera roll new ones. Please let me know, what I am missing. I deleted projects thinking may be there is a limit.....

This app is not what I was looking for signed up for the free trail, canceled immediately. And was charged today. Please cancel the payment. Apple has filed the claim already. The Apple ID is ashleylaneartstudio@redacted apple said it’s going to take 90 days on their end unless you cancel it. Really unhappy with this app, spent a hour on the phone today of time I DID NOT HAVE . 619 957 0755 please call

My card has a pending charge for $29.99. I cancelled the subscription before the trial date. Could you reverse the charge.

Hi I cancelled my subscription but it’s still charging my card monthly. I haven’t used the subscription since the free trial and it has charged my card $10.61 for the last three months. I would like my money back and for the app to cancel my account. I cannot log in for it says there is no such user. I’ve contacted a lawyer to look at next steps of contacting personally doesn’t work. Please reply within the next 48 hours. Thank you.

I want to unsubscribe

I was charged for the yearly subscription. I canceled this service a long time ago and would like my money back.

Thank you

i would like my money back i canceled my subscription and it wasnt even a full week so how am i charged

I canceled my subscription to pixomatic about 3 months ago and it’s still charging my card. So then I login in to my account and it tells me that I have no subscription with pixomatic. I used the app once and didn’t like it and tried to cancel my free trial right away. I want this app to stop charging my card when I’ve canceled it

I tried your app. Had to do 7 day trial with credit card. I want to cancel, but when I log in I don't get that option. PLEASE MAKE SURE MY ACCOUNT IS CANCELED.

i signed up for the free trial of the pro edition on your app but would not let me cancel the subscription after a day, and ended up charging me after the 3 days. i would really appreciate a refund.

I need to cancel my subcription. And get a refund please

I canceled my subscription months ago but I continue to be charged. I will like to know why and would also like a refund

Hello,

My name is Christine Song. I had recently downloaded your app a few days ago. I was interested in learning more about editing photos, and I heard positive things about your application. I had started the free trial, but I realized that I am not skilled enough to use an editing application. I ended up not using the application. Unfortunately, I had been able to cancel the free trial in time. I had uninstalled the application but had forgotten to cancel the trial.

I wanted to know if it would be possible to receive a refund on the yearly subscription of 31.98 because I will not be using this application.

Thank you for your time,

Christine Song

Hi , I paid for the the service 29.99 in April 2022, I have the receipt from my bank account and now the app said I have to pay pro in order to use the features ... please advise. Thank you

Please cancel my free trial I cannot figure out how to do it.

Thank you,
Larry K. Grace

I downloaded the app and I did not understood how to use it I deleted my subscription and still got charged the yearly or whatever fee of $31 very upset I don’t like the app and I will like my money back !

I have been charged numerous times from this app and I don’t understand why I’ve canceled this subscription a long time ago and when I go to log in it doesn’t recognize the email that it’s sending the receipt to I want this canceled immediately it’s sucks because you guys are making it did to be contacted that’s already signs of theft I need an explanation and a refund

I have been charged since January for a monthly subscription I haven’t authorised. No live subscription is showing on my iPhone & so wish for it not only to be stopped but refunded please with immediate affect.

Hi

I was charged the amount of £24.77 for no apparent reason and I am very displeased as I have already paid my monthly subscription of £6.99. So this £24.77 is completely random and I would like a full refund.

I'm looking forward for your reply.

Lydia

I signed up for a free trial of pixomatic a few months ago. Before the deadline of the free trial went up I went to cancel my subscription through the settings app on my iPhone. I hadn't noticed the $7.99 taken out of my account, however the next month I did. I had tried to cancel it again through my phone settings, but the option was no longer there. I then tried cancelling it through an option on the pixomatic website, as well as re downloaded the app to delete my account entirely. However I am still being charged that $7.99. Considering I have tried multiple times to delete this account and I am still being charged, I think it is only fair that I be refunded the amounts for the last few months given I do not use the app anymore. I would also like my account permanatley deleted and hope to not be charged again next month. Thanks.

Cancellation request subscription

Please cancel anything to do with this app

I recently tried your app under the free trial choice. You have now charged me a monthly cost which is pending in my bank right now. I did not sign up for this and want this payment cancelled straight away.
Yvonne Maguire

I would like to cancel my subscription. I have tried on my phone, and says its cancelled, and i even deleted the app and it has charged me every month still. Please cancel.

CANCEL MY SUBSCRIPTION ASAP!

Hello. Please help ive been charged £27 for an app I was advised to get by my teacher for a levels which I used for 2 day. I will delete the app, but I need the money back because I’m saving. It hasn’t even been the 3 day trial yet i I need a redund

I got charged $30 from Pixomatic and I have never subscribed to it. I didn’t even have it downloaded when I got charged.

I canceled my subscription same day, have checked all my accounts and I’m not subscribed any where yet I’m still being charged. Please fix this asap

I deleted the app..thought I cancelled subscription but yet again another £6 odd as gone out of my account ...yet I cannot find it in my active subscriptions to cancel again ..please help me

I tried to cancel but the app is not showing under Google play. I emailed and it bounced back stating the email on the website is not valid. I need this canceled because it's costing me $8 a montj

Hello, I would really like to cancel my subscription, but I did not have time to do it 24 hours before the end of the trial, please help me cancel my subscription! Can't spend $30 right now
Please go co-operate :(((

please unsubscribe from pixomatic for monthly payment .. its emergency

Kindly cancel my subscription I mistakenly subscribed for premium

Please unsubscribe me from your app. I did it by mistake. I was not aware that I have to pay after 3 days. It’s my first day only so please help me

I paid for a year subscription to Pixomatic premium but I bought it through an android device. Now when I try to sign in through my email address on an Apple phone it will not show that I have a premium account.

I don’t want to use this website, because it’s not continuously free for me to use.

Hello hai, im durra, i want to cancel my subscription as i did not used this apps. I did not realised that press premium subscriptions and i did not know that it costly rm139 every months. could u please help me unsubscribe this pixomatic apps because it stated there that it wil expire 1 year after . Pleaseee help me

j'ai acheté il ya quelque années l'ancienne version pixomatic et j'ai changé de téléphone et je ne peux plus bénéficier de cette ancienne version que j'ai acheté car elle a disparu de l'apple store... il n'y a que la nouvelle version payante .Comment puis je faire pour retelecharger l'ancienne version sur mon nouvel iPhone svp merci beaucoup pour la réponse