Contact Blossom Customer Service

Why should I report an Issue with Blossom - Plant Identifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Conceptiv Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Edit again: it seems like the bugs have been fixed, im so glad!!I loved this app and paid for the premium version for a year.

2. Also, if I miss a day of watering (and don't check off that I watered them), the next day, those watering tasks will not be in my to do list... That makes it very confusing to know which plants need to be watered.

3. If the bus with the reminder feature get fixed, then the app is definitely worth it, but it sounds like it's not getting fixed.Like many other users, I've experienced functionality problems with the watering schedule and reminders starting a few weeks ago.

4. The plant identification software is good (90+% in my case), the watering reminders are helpful and very customizeable.

5. I have one plant that shows "30 days overdue" although I am 100% certain it has been watered and checked at least twice during the last 30 days.

6. 3 stars given the reminder schedule is a major component of the appUpdate:(6/16/23) the app seems to have resolved its issue and working properly again.

7. A workaround that seems to be working for now is going in to edit each reminder the day it goes off and accepting its defaults; the checkbox then reappears.

8. I have to check each plant individually and ive got too many, such a waste.Heavily advertised as an app that can diagnose sick plants.

9. While it is a paid product, it delivers a fantastic overall app experience and has made my first year gardening easier.

10. Now it has bugs and the reminders to fertilize and water turn themselves off and I'll miss days.

11. Additionally, a spot for feedback in app would be helpful, so these bugs don't need to be addressed in their ratings section.

1. Fix Blossom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blossom: Restarting the app will resolve most errors.
2. Update the Blossom App. Here is how:
   1. On Android goto PlayStore » Search for "Blossom" » Open Blossom - Plant Identifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blossom » click "UPDATE".
3. Clear Blossom - Plant Identifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Blossom servers.
   1. On Android, goto Settings » Apps » Select "Blossom - Plant Identifier" » click Storage » click "Clear Cache".
4. Check Blossom app permissions. If any of these permissions required to use your device's features are disenabled, Blossom might not work.
5. Uninstall and reinstall Blossom. If nothing else has worked, completely uninstall Blossom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blossom not working

2. Fix Blossom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blossom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blossom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blossom may not be able to connect to the Internet when running in the background.