Contact Vera Customer Service

Why should I report an Issue with Vera: Plant Care Made Simple?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cremalab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vera by Bloomscape is a plant care management app that helps you and your plants thrive!

2. View your plant collection in one place, and create profiles for each leafy friend, with their name, adoption date, and photos you take.

3. We're so excited to get Vera By Bloomscape to you - note the change to the latest version of Vera is being released in stages; if you don't have it now, you can expect to have it available for download and upgrade soon!

4. Log your plant care activities over time and watch your jungle thrive.

5. The Library has all the plant care tips and tricks you’ll ever need.

6. Journal away when you’re excited for a new sprouting leaf, worried about unwanted pesty guests, or mesmerized by the way the morning light hits your Fiddle Leaf Fig just right.

7. Track your plants’ progress as you go and become the best plant parent.

8. Easily set up watering reminders and fertilizing follow-ups for every plant.

9. Plant Mom approved, of course! Having trouble?

10. Never leave your plant hanging again!

11. Need to know how to trim your Money Tree? We’ve got you covered.

1. The app has no ads, is so simple/fast, has no limit on the number of plants (that I'm aware of), lets you add your own photo of each plant, and (most importantly) allows you to schedule the timing of watering reminders while also giving you the flexibility to water early or late depending on if the plant dries out earlier than expected or isn't ready to be watered yet.I love the new update with additional tracking features (reporting, fertilizing, etc).

2. I love that I can set different schedules for watering, fertilizing, etc., and as a fun bonus, uploading pics as my plants grow helps me see how far they've come.

3. The "snooze" feature and the bulk watering and fertilizing feature are awesome! Next up, I'd love to see modified schedules for different seasons and a smart way to switch between your growing and dormant seasons.

4. It would also be nice to add more complex watering schedules, for example, I would like to water some plants 2x per week on Saturday and Wednesday, rather than every 3 days.

5. A few things that I'd like to see: - Info about plants (I guess it's coming) - A calendar view (like the Clue app), or something that gives me an idea of how frequently I'm watering them, so I can set a schedule.

6. I wish the scheduling could also apply to misting and pest control and other features which are available in the Activity Log, but not the Scheduling feature, which only has "watering" and "fertilizing".

7. Alternatively, maybe it just needs the ability to add more reminders - I'd be happy to use water reminders every 7 days twice with different start dates, but also things like "spray with neem oil" or "prune" for example.Easy to use.

8. - Similarly, I'd like to be able to set notifications not on particular days but, for example, one week after the last time I watered the plant.

9. I would also love to be able to edit the available locations to include custom ones by default instead of always having to use the Other option and enter my own.

10. Still waiting on that archive function, though! As I give away (and kill) more plants, I wish I could tidy up my list, especially since there's still no way to display the list alphabetically by default (only by the date they were added).

11. And it's all free! It looks like the app hasn't been updated for a while, so just wanted to say how much I still love and rely on it!Overall really good free app with a very responsive customer service team.

1. Fix Vera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vera: Restarting the app will resolve most errors.
2. Update the Vera App. Here is how:
   1. On Android goto PlayStore » Search for "Vera" » Open Vera: Plant Care Made Simple » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vera » click "UPDATE".
3. Clear Vera: Plant Care Made Simple app cache: Clearing cached data will force your app to retrieve the latest data directly from Vera servers.
   1. On Android, goto Settings » Apps » Select "Vera: Plant Care Made Simple" » click Storage » click "Clear Cache".
4. Check Vera app permissions. If any of these permissions required to use your device's features are disenabled, Vera might not work.
5. Uninstall and reinstall Vera. If nothing else has worked, completely uninstall Vera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vera not working

2. Fix Vera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vera may not be able to connect to the Internet when running in the background.