Contact Coverage Search Customer Service

Why should I report an Issue with Coverage Search?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MMIT to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Are you a prescribing doc and want to select a preferred drug for your patient? ” MMIT’s drug status information is updated nightly, ensuring you have the data points needed to guide prescribing decisions for your patients.

2. Quickly understand how every health plan and PBM covers all FDA approved medications in your geography. “Clearly the best choice in taking out the guess work of selecting medications and offering alternative choices for your patients.

3. Your single source of reliable and current drug coverage and restriction information. “Need to know if that drug is covered?

4. It has clearly reduced staff time getting authorizations… one of the few solutions out of this morass and does a better job than our EHR system or anything else I’ve seen. “This is a must have for primary care providers. • Over 6,500 health plans representing over 98% of U. S.

1. Half the time when I try to search a medication I get "no results" which is extremely frustrating, especially when I can pull up the formulary online.The app works very intermittently.

2. It appears this problem is not unique to Android either as my colleagues using iOS seem to be having the same issue.Is such an amazing tool when it works.

3. I am using a reliable Droid phone without issues on my other apps.Love the app when it works, but it crashes more times than I can count.

4. Once a useful tool for cliniciamsAs useful as this app is, the constant crashes are a major problem that limit the ability to use it.

5. Overall, it still does allow the ability to access this resource at your fingertips.The app closes spontaneously often and appears to have many bugs.

6. I have noticed that good, stable internet connection is required.This app is great IF it actually works.

7. There was a point a couple years ago when this app was super accurate and a great resource for any doctor office staff.

8. Essentially it is non functioning now.The app allows you to access the info necessary, however it is more limiting than using the actual website.

9. A couple of the functions require learning the best way to navigate and in finding the best method to pull up the info desired.

10. Every time I search for an alternative medication, the app crashes.

11. The website it was based on was very useful but now doesn't support modern browesers.

1. Fix Coverage Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coverage Search: Restarting the app will resolve most errors.
2. Update the Coverage Search App. Here is how:
   1. On Android goto PlayStore » Search for "Coverage Search" » Open Coverage Search » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coverage Search » click "UPDATE".
3. Clear Coverage Search app cache: Clearing cached data will force your app to retrieve the latest data directly from Coverage Search servers.
   1. On Android, goto Settings » Apps » Select "Coverage Search" » click Storage » click "Clear Cache".
4. Check Coverage Search app permissions. If any of these permissions required to use your device's features are disenabled, Coverage Search might not work.
5. Uninstall and reinstall Coverage Search. If nothing else has worked, completely uninstall Coverage Search then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coverage Search not working

2. Fix Coverage Search Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coverage Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coverage Search not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coverage Search may not be able to connect to the Internet when running in the background.