Contact STOPP app Customer Service

Why should I report an Issue with STOPP app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Submarine Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use STOPP APP if you want to start to stop the vicious cycles of depression and anxiety, and other repetitive behaviours such as negative thinking, worry, drinking, smoking, gambling, aggression, self-harm, avoiding people or situations etc...

2. Use STOPP APP to help you to change vicious, negative cycles of behaviour and positively enable you to make changes to your thoughts, feelings and behaviours to live a more skilful, less impulsive life.

3. Developed by co-creators Michelle Ayres and Carol Vivyan, Cognitive Behavioural Psychotherapists, STOPP APP is Cognitive Behavioural Therapy in a nutshell!

4. STOPP is the first skill of The Decider (32 skills) and The Decider Life Skills (12 skills).

5. Notice when you feel the URGE to ACT. Stop. Use STOPP app first. Then decide.

6. CBT has an impressive evidence base and is proven to be effective with a wide range of problems.

7. It was initially developed with feedback from clients in adult mental health services.

8. Chose the best course of action.

9. Strongly grounded in theory, the app is always ready to help you make positive choices.

1. Thanks to the developer(s)!Simple, yet effective, for slowing down your thought process.. Also helps to make you question those feelings & thoughts rationally.. Well done.. Even if it really is just another way to get folk to pay for the expensive video sessions on its preferred website.. 😏 Promises free ones this year though..The app needs updated it won't open.

2. An app with all 32 decider skills would be awesomehandy app, it would be great to have other deciders apps and integration with a smart watch and have the app load automatically based on blood pressure or pulse and detect stress as it is not always easy to remember the app is there when under stressSomething to help get grounded and back down to baseline if your anxiety or thoughts start acting up.

3. Super simple and helpful.There seems to be an issue with this version of the app and it won't open as is for older android versions.

4. Msg says it's for an older version or states there's a bug.Fantastic app for all ages Grounding and distraction techniques are so simple and easy to use.

5. A message pops up saying this app is for an older version of android.Unable to open the app.

6. Very helpful to have all the explanations of each stage of STOPP in an app there immediately when you need it rather than having a post it note or trying to find it some other way.

7. Good to have the option of sound, when in distress to hear another person's voice say each step can be calming.

8. It would be great if you could record when you use this skill and a write a bit for each step as a record of progress.

9. There's an app called Feeling Good to me I prefer the Feeling Good app.

10. With practice, they will become part of anybody's natural behavioral reaction to triggers.

11. Easy to use and is an NHS app.25.05.19: Fantastic App.

1. Fix STOPP app Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart STOPP app: Restarting the app will resolve most errors.
2. Update the STOPP app App. Here is how:
   1. On Android goto PlayStore » Search for "STOPP app" » Open STOPP app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for STOPP app » click "UPDATE".
3. Clear STOPP app app cache: Clearing cached data will force your app to retrieve the latest data directly from STOPP app servers.
   1. On Android, goto Settings » Apps » Select "STOPP app" » click Storage » click "Clear Cache".
4. Check STOPP app app permissions. If any of these permissions required to use your device's features are disenabled, STOPP app might not work.
5. Uninstall and reinstall STOPP app. If nothing else has worked, completely uninstall STOPP app then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing STOPP app not working

2. Fix STOPP app Server issues & Internet Connection

1. Check network connection: An unstable Internet will make STOPP app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to STOPP app not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, STOPP app may not be able to connect to the Internet when running in the background.