AppContacter
Contact Plat Customer Service
Published by Smartongroup on Aug 23, 2024
Report an issue with Plat.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with Platform Beds?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Smartongroup to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Plat Customer Insights
Steps to Troubleshoot & Fix Plat Issues
1. Fix Plat Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Plat: Restarting the app will resolve most errors.
- Update the Plat App. Here is how:
- On Android goto PlayStore » Search for "Plat" » Open Platform Beds » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Plat » click "UPDATE".
- Clear Platform Beds app cache: Clearing cached data will force your app to retrieve the latest data directly from Plat servers.
- On Android, goto Settings » Apps » Select "Platform Beds" » click Storage » click "Clear Cache".
- Check Plat app permissions. If any of these permissions required to use your device's features are disenabled, Plat might not work.
- Uninstall and reinstall Plat. If nothing else has worked, completely uninstall Plat then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Plat not working
2. Fix Plat Server issues & Internet Connection
- Check network connection: An unstable Internet will make Plat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Plat not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Plat may not be able to connect to the Internet when running in the background.
