Published by Qanvast on Aug 15, 2023

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Why should I report an Issue with Qanvast: Renovation Platform?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Qanvast to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Qanvast: Renovation Platform image 1 contact Qanvast: Renovation Platform image 2

About Qanvast: Renovation Platform

1. Interior firms onboard Qanvast are curated and continuously monitored against reviews and feedback left by real homeowners — so your renovation is in safe hands.

2. Find the right interior firm, get inspired by beautiful homes, read helpful guides, and enjoy perks — for an easier and smoother renovation journey.

3. Check out our Renovation Calculator* to get an estimated cost breakdown, or get free quotes from interior firms for a more detailed estimate.

4. Discover thousands of interior ideas, complete with renovation costs, and organise them into different boards for easy reference and sharing.

5. Whether you’re renovating for the first time or a seasoned homeowner, load up on helpful renovation guides and tips with your own personalised Renovation Checklist.

6. The Qanvast Trust Programme gives you the additional peace of mind on your deposits and gives you access to exclusive furnishing deals. 100% free. Only on Qanvast.

7. Make the most of your makeover by familiarising yourself with renovation do’s and don’ts, and staying on top of the latest design trends.

8. Qanvast is your all-in-one renovation platform that helps you make better renovation decisions.

9. If you’re not sure where to start, we can recommend firms, tailored to your budget and design requirements.

10. Whether you’re searching for design ideas for a family-friendly home, a timeless Scandinavian look, or even a 4-bedder penthouse, we’ve got them all.

11. Browse our list of established interior professionals to handpick a firm you love.

Qanvast Customer Insights

1. app wasn't hard to navigate but while i was scrolling the "projects" tab, the "looking for interior firms, get free recommendations" ad banner keeps on blinking non-stop while i was scrolling, it is so irritating and painful on my eyes.

2. Thank youWhile the no internet issue in app is resolved, the update cannot play any video and keep stating YouTube not installed on device where YouTube is a default app for Android device.It's okay.

3. Improvement is needed given that photos and profiles of reno companies are super important process of selection.There's a "Swipe up for floor plan" but it doesn't work.

4. will uninstall and try using on my desktop instead, tsk...Photo swiping and toggling between pictures is a laggy process and not intuitive.

5. When a project has more than 10+ photos, i cannot scroll the photos smoothly.

6. The swiping of pictures is not smooth too, u have to swipe really slowly.The app is easy to use but I have a very bad experience using it.

7. I like how it provides the price range for the interior design they display in this app, which give you the idea for your home renovation.

8. Sometimes, i cannot even scroll through all the photos.Way much better now.

9. Thanks Qanvast!Was the app made by an intern? Because simple things like scrolling can't even workBeautiful App.

10. Both cannot rotate to Landscape mode.

11. However, the price seem so pricey that it only cater people with high/middle income, that's what I think.Very comprehensive app.

Steps to Troubleshoot & Fix Qanvast Issues

1. Fix Qanvast Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Qanvast: Restarting the app will resolve most errors.
  2. Update the Qanvast App. Here is how:
    1. On Android goto PlayStore » Search for "Qanvast" » Open Qanvast: Renovation Platform » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Qanvast » click "UPDATE".
  3. Clear Qanvast: Renovation Platform app cache: Clearing cached data will force your app to retrieve the latest data directly from Qanvast servers.
    1. On Android, goto Settings » Apps » Select "Qanvast: Renovation Platform" » click Storage » click "Clear Cache".
  4. Check Qanvast app permissions. If any of these permissions required to use your device's features are disenabled, Qanvast might not work.
  5. Uninstall and reinstall Qanvast. If nothing else has worked, completely uninstall Qanvast then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Qanvast not working


2. Fix Qanvast Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Qanvast be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Qanvast not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Qanvast may not be able to connect to the Internet when running in the background.

Reported Issues