Published by SmartApps38 on Oct 28, 2024

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Why should I report an Issue with Sing Downloader for Starmaker?

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Sing Downloader Customer Insights

1. Thank you for making this APP as a supporting APP to SINGMAKER❤🧡💛💚💙💜It works and it's usable, but beware that paying for the app doesn't get rid of commercials like they advertise 😐Wonderful app is this.. I am so happy that I can download every song from starmaker as I want wether audio Or video.. But one thing i dont like in this app that is when I download a song it doesn't show the title of the song after download but it is written as "master".. So it needs a correction by updates.. Otherwise it's a fantastic and very helpful..Thank you..5 star because..☝️🏼Only just started to use it..& it seems to be doing what it says on the tin!😁👍🏼 Bit too much confusion on main screen (maybe just me)so you keep reading the same instructions.

2. Kindly resolve this issue as early as possible.Kindly let us know how to resolve this problem and in case the problem is at ur end this resolve it as early as possible.This app is very useful to me and maybe to many people as it is easy to download all the cover songs in mp4 and mp3 both file, Thank you so much.This is a nice app which has mp3 converter also, I am using since last week and there is no problem or any issue I have to face yet.Short videos are not converting into my mp3 music album...it is irritating me.. please provide this service.. From Your userDear programmer, Although, its an outstanding app, it lacks something very important, that is MP3 converter, without which the subscribers are finding it difficult in so many ways.

3. I installed and uninstalled.Easy to use but there is only one thing.. i hope that you can convert audio files along with its cover photo as VIDEO File because right now the options are to convert to mp3 and mp4 but with a blank video.

4. It does not allow to choose the folder where we wish to download the songs.

5. Also i could download the song whilst playing it first of all but then i had to pause the song..to be able for the link button to work & download.

6. when is the next version epected?It does not allow to download audio only.

7. I chose mp4 with a blank video but it wont upload or gets accepted in FB because it is an invalid format.

8. Altho there is a share option it does not allow to choose where to share.

9. Despite continuous requests from all the users, no action seems to have been taken at your end.

10. From starting,this app was working good but after updating this app The app is not working.

11. After updating the software the app is not working.

Steps to Troubleshoot & Fix Sing Downloader Issues

1. Fix Sing Downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sing Downloader: Restarting the app will resolve most errors.
  2. Update the Sing Downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Sing Downloader" » Open Sing Downloader for Starmaker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sing Downloader » click "UPDATE".
  3. Clear Sing Downloader for Starmaker app cache: Clearing cached data will force your app to retrieve the latest data directly from Sing Downloader servers.
    1. On Android, goto Settings » Apps » Select "Sing Downloader for Starmaker" » click Storage » click "Clear Cache".
  4. Check Sing Downloader app permissions. If any of these permissions required to use your device's features are disenabled, Sing Downloader might not work.
  5. Uninstall and reinstall Sing Downloader. If nothing else has worked, completely uninstall Sing Downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sing Downloader not working


2. Fix Sing Downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sing Downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sing Downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sing Downloader may not be able to connect to the Internet when running in the background.

Reported Issues