Published by Perfume Direct on Jul 2, 2024

Report an issue with Perfume Direct.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Perfume Direct?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Perfume Direct to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Perfume Direct

1. With the Perfume Direct app, it’s never been easier to buy designer fragrances at great prices, including brands like Hugo Boss, Gucci, Calvin Klein & Dior.

2. Perfume Direct offer luxury fragrances at affordable prices, allowing you to treat yourself (or someone else) without breaking the bank.

3. With a huge range of fragrances, unlock a world of hassle-free shopping with Perfume Direct.

4. We have partnered with Klarna, giving customers a Buy Now Pay Later option, and we offer a Perfume Directs Rewards scheme; 1 point for every £1 spent.

5. Our global network of brands and suppliers mean that we can provide you with the latest fragrances on the market, at the best prices.

6. We offer a simplified shopping experience across IOS & Android, with Apple Pay and Google Pay available.

7. Take advantage of our scan & search functionality; simply scan a product in a shop and the app will search our online store to see if we have it in stock for you.

8. Introducing the Perfume Direct app!

9. Don’t pay through the nose for your favourite perfumes and aftershaves.

10. Access fast delivery and free shipping over £30.

11. Keep up to date with our latest offers through push notifications through the app, and never miss another offer on your favourite fragrances.

Perfume Direct Customer Insights

1. Also, loved the discount of my first buy.Honestly amazing!! 2 day delivery and everything came perfectly packaged and great prices as well :> ♡♡Fast delivery well packaged genuine item will continue too use kept well informed on delivery with tracking number 10 out 10 for online company defiantly use again prices very reasonable.great app, easy to use and understand and prompt delivery to top it all of and the product scan feature is immenseAwful bottle shattered upset kid, I saw that my daughter has opened the bottle and it shattered I emailed proof of purchase on my credit card and this would have matched up to sales on the same day in the store, no receipt given! Told my daughter shouldnt of carried it in her bag ?? There's no warning of this ? The bottle was faulty and dangerous, asked again for receipt didn't have one ! Have credit card proof no help at all spent at least 80 on a bo...

2. great prices.The prices are in pounds this is Ameria! We usse Dollars, therefore the app should display the cost clearly.

3. Easy accessible, all items are priced reasonably and quick delivery.

4. Wish you could stock more like Chanel no 5, YSL Opium, Paris and Rive Gauche and Magie Noir and Chanel Allure please.

5. Prompt delivery and very good packaging.

6. Thanks.This is a great app to use to shop for different sprays that you may need.

7. The prices are very reasonable.

8. I would recommend this app for any user who wishes to by any spray as they are affordable.

9. Love the welcome discount offer.

10. I have had a wonderful shopping experience with you.

11. Your app is very user friendly.

Steps to Troubleshoot & Fix Perfume Direct Issues

1. Fix Perfume Direct Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Perfume Direct: Restarting the app will resolve most errors.
  2. Update the Perfume Direct App. Here is how:
    1. On Android goto PlayStore » Search for "Perfume Direct" » Open Perfume Direct » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Perfume Direct » click "UPDATE".
  3. Clear Perfume Direct app cache: Clearing cached data will force your app to retrieve the latest data directly from Perfume Direct servers.
    1. On Android, goto Settings » Apps » Select "Perfume Direct" » click Storage » click "Clear Cache".
  4. Check Perfume Direct app permissions. If any of these permissions required to use your device's features are disenabled, Perfume Direct might not work.
  5. Uninstall and reinstall Perfume Direct. If nothing else has worked, completely uninstall Perfume Direct then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Perfume Direct not working


2. Fix Perfume Direct Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Perfume Direct be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Perfume Direct not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Perfume Direct may not be able to connect to the Internet when running in the background.

Reported Issues