Contact Directexpress Customer Service

Why should I report an Issue with Directexpress?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hodam-AII to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In the beginning they were awesome! But after someone getting into my account and charge it to a company!I cancel my card and never was replaced and my account was never reimburse!Sucks , Tried 10 times to install.

1. Fix Directexpress Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Directexpress: Restarting the app will resolve most errors.
2. Update the Directexpress App. Here is how:
   1. On Android goto PlayStore » Search for "Directexpress" » Open Directexpress » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Directexpress » click "UPDATE".
3. Clear Directexpress app cache: Clearing cached data will force your app to retrieve the latest data directly from Directexpress servers.
   1. On Android, goto Settings » Apps » Select "Directexpress" » click Storage » click "Clear Cache".
4. Check Directexpress app permissions. If any of these permissions required to use your device's features are disenabled, Directexpress might not work.
5. Uninstall and reinstall Directexpress. If nothing else has worked, completely uninstall Directexpress then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Directexpress not working

2. Fix Directexpress Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Directexpress be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Directexpress not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Directexpress may not be able to connect to the Internet when running in the background.