Contact DIGI.ro Customer Service

Why should I report an Issue with DIGI.ro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digi.Mobil to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It seems that i cannot login without a phone number, number that i did not had added to my account before because it was not required.It doesn't do more that monitor your usages!! But what to monitor when text messages don't work?? And, unbelivably, there's no WiFi calling/text.. they are in Stone Age!! It's even worse as their Optical fiber doesn't work!! Don't call them, they are stupid and eventually will tell you they have a different set of keys on their phones.. like they're able to manufacture or understand a smart phone!!update: after April2019 update, the app is no longer starting, telling me to update it, even if i have the latest version No fingerprint auth, no quick pay option, looks like an old web page instead of an app from this century, slow.

2. Also there is another problem regarding the index page for bills that doesn't work at all...Unable to log in because there is no phone number associated for them to send a verification code.

3. If I can't use the online method to pay the bill because of this than I would switch to another internet provider that does no make such outrageous methods to get my phone numberIt's the only app that seems unable to remember the card details, or sync with samsung cards.

4. Also for some reason there is no way to change the email where you receive the bill.I can't login because my digi.ro account has no phone number attached.

5. You can't login, you can't change the password, you can't pay, it doesn't save payment methods for future use.

6. Another problem is about the router, it doesnt start to work after a power failure.

7. It never woks from the first try, it gets stuck when you click on payment button so you have to reopen the app and start all over again few times before it actually works.

8. even if you try to follow the password recovery steps it does not send you any email at all.

9. This app just emulates the digi.ro website.Since last update I am locked out from the application.

10. Solve it, Digi, it's awfulThere is always an issue with the payment page.

11. I have to enter the cards details each time I want to pay the bill.

1. Fix DIGI.ro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DIGI.ro: Restarting the app will resolve most errors.
2. Update the DIGI.ro App. Here is how:
   1. On Android goto PlayStore » Search for "DIGI.ro" » Open DIGI.ro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DIGI.ro » click "UPDATE".
3. Clear DIGI.ro app cache: Clearing cached data will force your app to retrieve the latest data directly from DIGI.ro servers.
   1. On Android, goto Settings » Apps » Select "DIGI.ro" » click Storage » click "Clear Cache".
4. Check DIGI.ro app permissions. If any of these permissions required to use your device's features are disenabled, DIGI.ro might not work.
5. Uninstall and reinstall DIGI.ro. If nothing else has worked, completely uninstall DIGI.ro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DIGI.ro not working

2. Fix DIGI.ro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DIGI.ro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DIGI.ro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DIGI.ro may not be able to connect to the Internet when running in the background.