Published by Mobiem

Report an issue with File Manager PRO.
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Why should I report an Issue with File Manager PRO?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobiem to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About File Manager PRO

1. The smart file explorer searches, opens, renames, moves, removes, or shares files stored on the device's internal memory, microSD card, or cloud account.

2. File Manager and File Explorer allows you to copy, move, rename, delete, search, share, view, compress and organize your files, regardless of where they are stored.

3. File manager PRO is a handy tool for viewing and managing files on your Android device, whether on your device, microSD card, or cloud.

4. With the intuitive Application Manager, you can manage and back up your Android apps and games, share them with friends, or free up space by uninstalling old programs.

5. The built-in image gallery helps you quickly view your graphics.

6. Zip compressor to ZIP format, helps to save disk space.

7. Make Zip Files and send with mail.

8. Creating an FTP server allows you to share files, photos, videos with your friends on your local network.

File Manager PRO Customer Insights

1. (If you are wondering what that is it's allow access to the data file in the Android file without root only one file explorer that I know of allows it and it has a slow speed for moving files)OUR REVIEW: 11.29.2020. App has NO FILE MOVE feature.

2. Copy & Paste is a waste of time leaving a copy behind like some other files mgrs do just moving i a lo ore efficient.

3. some of our gallery FILES THUMBNAILS DO NOT SHOW WHY? FIX!!! Thats all for now.Simple and fast app.

4. Seemed quite nice but I uninstalled it because it didn't do the one thing I wanted it too sadly.

5. I use it for organize my huawei.

6. Second.

Steps to Troubleshoot & Fix File Manager PRO Issues

1. Fix File Manager PRO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart File Manager PRO: Restarting the app will resolve most errors.
  2. Update the File Manager PRO App. Here is how:
    1. On Android goto PlayStore » Search for "File Manager PRO" » Open File Manager PRO » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for File Manager PRO » click "UPDATE".
  3. Clear File Manager PRO app cache: Clearing cached data will force your app to retrieve the latest data directly from File Manager PRO servers.
    1. On Android, goto Settings » Apps » Select "File Manager PRO" » click Storage » click "Clear Cache".
  4. Check File Manager PRO app permissions. If any of these permissions required to use your device's features are disenabled, File Manager PRO might not work.
  5. Uninstall and reinstall File Manager PRO. If nothing else has worked, completely uninstall File Manager PRO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing File Manager PRO not working


2. Fix File Manager PRO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make File Manager PRO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to File Manager PRO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, File Manager PRO may not be able to connect to the Internet when running in the background.

Reported Issues