Published by Transition Technologies S.A. on May 6, 2024

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Why should I report an Issue with Seeing Assistant Home?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Transition Technologies S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Seeing Assistant Home image 1 contact Seeing Assistant Home image 2

About Seeing Assistant Home

1. Seeing Assistant Home is an application developed by Transition Technologies S. A. in order to support blind and visually impaired people in everyday life.

2. Seeing Assistant Home allows the users to detect the light source and partially visually impaired people to use electronic loupe.

3. Seeing Assistant Home has been developed in close co-operation with visually impaired people in order to address their needs as well as possible.

4. Seeing Assistant Home uses Internet connection to work.

5. Depending on configuration of your device you may be charged for Internet connection or data transmission.

6. Allows the users to scan and generate barcodes and QR codes.

7. The current version of the application is fully functional.

8. After the end of the promotional period the next version of the application will have limited access to certain functions.

Seeing Assistant Home Customer Insights

1. Had to uninstall it straight away.My feedback I thought it is rubbish very hard to use I would not recommend this app to nobody even if you're blind or have dyslexiaThis is disappointing The apple version is way betterNot the same as the iPhone version disappointingI am visually impaired hand this application truly makes life significantlyGood to haveAwesomeVery nice scanning of barcodes, etc.

2. I was looking for a visual assistant.! So I really can't rate it, it's great for what it's supposed to Do it appears.

3. Not an visual assistant as in daily tasks.. đŸ¤—Sorry but I genuinely laughed out loud the moment this app opened.

4. Light text on a light background.

5. Couldn't seem to navigate to anything useful.

6. This app is not what I was looking for.

7. This one is based around bar codes.

Steps to Troubleshoot & Fix Seeing Assistant Home Issues

1. Fix Seeing Assistant Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Seeing Assistant Home: Restarting the app will resolve most errors.
  2. Update the Seeing Assistant Home App. Here is how:
    1. On Android goto PlayStore » Search for "Seeing Assistant Home" » Open Seeing Assistant Home » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Seeing Assistant Home » click "UPDATE".
  3. Clear Seeing Assistant Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Seeing Assistant Home servers.
    1. On Android, goto Settings » Apps » Select "Seeing Assistant Home" » click Storage » click "Clear Cache".
  4. Check Seeing Assistant Home app permissions. If any of these permissions required to use your device's features are disenabled, Seeing Assistant Home might not work.
  5. Uninstall and reinstall Seeing Assistant Home. If nothing else has worked, completely uninstall Seeing Assistant Home then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Seeing Assistant Home not working


2. Fix Seeing Assistant Home Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Seeing Assistant Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Seeing Assistant Home not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Seeing Assistant Home may not be able to connect to the Internet when running in the background.

Reported Issues