Contact PDF Document Scanner Customer Service

Why should I report an Issue with PDF Document Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ViewAI Lab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For anyone trying to cancel your subscription you need to go to manage your subscriptions in the Google Play app.I needed to scan for work, and so i figured I give a recommendation a try.

2. Needed a quick app to scan a document.Couldn't even find the documents that I saved on my phone.

3. When I scanned my documents and tried to crop off unwanted edges, it is HORRIBLE and simply does not work.

4. And if you do it one picture at a time, it will keep applying the unreadable filter.Garbage. The magnifying crop feature is cool until it fails to crop every time.

5. 20 dollars a month to scan documents in a poorly optimized overly complex app that doesn't even allow to "save as".

6. The crop feature keeps cutting off a good half inch from the right side of my document.

7. I cropped several images in a batch photo scan, each one I would perfectly bring the cropping to the edges of the scan.

8. I tried to scan my ID but it left a weird overexposed filter.

9. I had to email each individually to my other email Also that, why cant i email multiple file??? Needs more work before I pay.The app does what I need it to do.

10. There's a moderate amount of ads, but the real issue are the ads that literally COVER A HUGE PORTION OF THE PICTURE that you are trying to take, so have to take several pictures just to line it up.

11. I signed up for the paid version and the pop ups were a bit much with every scan asking for a rating.

1. Fix PDF Document Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PDF Document Scanner: Restarting the app will resolve most errors.
2. Update the PDF Document Scanner App. Here is how:
   1. On Android goto PlayStore » Search for "PDF Document Scanner" » Open PDF Document Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PDF Document Scanner » click "UPDATE".
3. Clear PDF Document Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from PDF Document Scanner servers.
   1. On Android, goto Settings » Apps » Select "PDF Document Scanner" » click Storage » click "Clear Cache".
4. Check PDF Document Scanner app permissions. If any of these permissions required to use your device's features are disenabled, PDF Document Scanner might not work.
5. Uninstall and reinstall PDF Document Scanner. If nothing else has worked, completely uninstall PDF Document Scanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PDF Document Scanner not working

2. Fix PDF Document Scanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PDF Document Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PDF Document Scanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PDF Document Scanner may not be able to connect to the Internet when running in the background.