Contact CamScanner Customer Service

Why should I report an Issue with CamScanner -Document Scanner & PDF Creator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Micronus LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The smallest one (with the lowest quality) is still 4-5 times bulkier than Adobe scanner files.❤❤❤Amazing appe Want some more essential features- Shared file/folder, add notes to a scanned file/doc and more editing options including eraser and blurring the text.

2. But it is not possible to move on my folders.So kindly request you provide SAVE IN GALLERY.😘Don't bother downloading! This app is very very confusing to navigate through and it doesn't have an option to edit your scans one by one like the original cam scanner did.

3. And also it asks for internet connection before moving further to scan pdf.Files prepared by it are way bulkier than what prepared by, say, Adobe scanner.

4. Sometimes, I don't want to share some part of the scanned doc and thus want to pixelate or blur it.❤❤❤Camera scanner is too awesome application.

5. But this app is more frustrating than functional for the documents I need to scanIt's really irritating once the pages are scanned then save option goes on mute don't know what's the problem.

6. And just to mention again, the UI is HORRIBLE.Too many adds, confusing and unnecessary interface and no, I don't want the paid version.

7. JAI HIND! Update: Yes, there is an option to choose file size but it hardly helps.

8. After you have done an initial edit of your page, you cant edit that page again, or delete it without losing all of the others.

9. Simple Scan by Easy Inc is a MUCH better alternative.

10. All other things are going good but very slow working is shown by the app.

11. Also PDF or JPEG image Save in Gallery feasility available in all apps.

1. Fix CamScanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CamScanner: Restarting the app will resolve most errors.
2. Update the CamScanner App. Here is how:
   1. On Android goto PlayStore » Search for "CamScanner" » Open CamScanner -Document Scanner & PDF Creator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CamScanner » click "UPDATE".
3. Clear CamScanner -Document Scanner & PDF Creator app cache: Clearing cached data will force your app to retrieve the latest data directly from CamScanner servers.
   1. On Android, goto Settings » Apps » Select "CamScanner -Document Scanner & PDF Creator" » click Storage » click "Clear Cache".
4. Check CamScanner app permissions. If any of these permissions required to use your device's features are disenabled, CamScanner might not work.
5. Uninstall and reinstall CamScanner. If nothing else has worked, completely uninstall CamScanner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CamScanner not working

2. Fix CamScanner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CamScanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CamScanner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CamScanner may not be able to connect to the Internet when running in the background.