Contact Carsharing F2M Customer Service

Why should I report an Issue with Carsharing F2M?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Free2Move to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Available immediately and up to 24 month renewable subscription, you will find a variety of cars that best suit your needs (city cars, compact cars, road cars... -Best alternative to car purchase or long term rentals. -Cars delivered to your doorstep in Los Angeles (CA) , Portland (OR) , San Diego (CA) , Washington (DC) , Naples (FL) , Miami (FL) , Detroit (MI) & Chicago (IL) . -Full insurance, full maintenance, service and support.

2. Free2move offers a flexible rental car solution from one day up to one month with a wide range of recent vehicles available in airports and sales outlets of Peugeot, Citroën, DS Automobiles, Opel.

3. Available in 170 countries and with millions of active users, Free2move simplifies your daily mobility: Car sharing "rental by the minute".

4. Our application Free2move allows you to find parking spaces. And at the best price !

5. Our app helps you locate nearby cars, unlock them, drive, and park within designated service areas with free parking included!

6. The application also offers car rental services for a few days or weeks, car subscriptions or parking reservations.

7. Looking for parking in train stations, airports and city centers ?

8. Free2move and its medium-term car subscription offer a wide range of new vehicles.

9. You can also find Free2move offers on Hertz, Avis or Sixt.

10. Free2move empowers you to locate and drive a self-service car with just one click.

11. Free2move takes over Car2go's self-service vehicles in the US.

1. One time my phone got auto-locked in the car and support took 90 minutes to respond during a heat wave.App is egregously buggy , especially if, god forbid, you try taking the vehicle out of cellular reception.

2. Any attempt to restart or reinstall the app has just logged me out and I can't get back in my account for at least a week!! Please fix this issueThis service started out so promising, but after several years of using it, I cannot rely on Free2Move anymore.

3. Escalated my issue but customer service in Free2Move has disappointed me many a time, so I don't know what to expect.

4. Customer service is terrible, and, as Mustafa's review points out, they now charge a 17% "tax" without an invoice line for it.When the app is working, it's a great service.

5. I ended my last trip only to say it was paused and then was charged for the full time it wasn't ended.

6. I was without service for a month because that's how long it took to hear from customer service that my license info needed to be updated.

7. Half the time I reserve a car, something goes wrong before I can even start the trip.

8. In these situations, you're supposed to be able to lock/unlock the car via bluetooth, but the app "forgets" that you have a rental in progress, and so you can't lock/unlock the car until you get to a place with cell reception so the app can talk to their servers.

9. Not sure why this new app was launched when software issues are out of control.The service is great.

10. So disappointed.Like others say, app glitches way too much in areas with cell phone reception, and the off grid Bluetooth option is a coin toss.

11. I give it three stars because I do like the business model and it did come in handy at times.Something has gone terribly wrong with this app and the service.

1. Fix Carsharing F2M Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Carsharing F2M: Restarting the app will resolve most errors.
2. Update the Carsharing F2M App. Here is how:
   1. On Android goto PlayStore » Search for "Carsharing F2M" » Open Carsharing F2M » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carsharing F2M » click "UPDATE".
3. Clear Carsharing F2M app cache: Clearing cached data will force your app to retrieve the latest data directly from Carsharing F2M servers.
   1. On Android, goto Settings » Apps » Select "Carsharing F2M" » click Storage » click "Clear Cache".
4. Check Carsharing F2M app permissions. If any of these permissions required to use your device's features are disenabled, Carsharing F2M might not work.
5. Uninstall and reinstall Carsharing F2M. If nothing else has worked, completely uninstall Carsharing F2M then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Carsharing F2M not working

2. Fix Carsharing F2M Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Carsharing F2M be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Carsharing F2M not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Carsharing F2M may not be able to connect to the Internet when running in the background.