Contact MILES Carsharing & Vans Customer Service

Why should I report an Issue with MILES Carsharing & Vans?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MILES Mobility GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Carsharing with MILES +++ sign up for free +++ flexible rental starting from 0,98€/km +++ cars & vans for instant rental → Download the app now and start driving!

2. Whether you need a car for the city, a rental car for a trip or a rental van for moving – book the right car to go via the MILES app.

3. City car, compact car or van – they are just right around the corner and available immediate rental!

4. Flexible duration & discounted daily and long-term rentals. • flexible return (extend your trip at any time!

5. Car, van or rental car → bookable 24/7 and everything available in just 1 app!

6. Kilometers instead of minutes: MILES charges based on driven kilometers.

7. Get around in your city and surrounding areas relaxed and without any time pressure!

8. Simply download the MILES app on your smartphone and register for free.

9. They are available at any time.

10. In just a few minutes you can choose your vehicle and start driving!

1. You pay the fine+processing fees! Just avoid this company... I don't want even start talking about their customer service.. Sixt share and share now all the way!Quite expensive but so far fun and worth it for the Tesla's and big ones to move stuff.

2. Meaning if you will leave it in parking zone restricted with time even if you parked legally and put the timer correctly you wil pay the fine in case nobody used the car (up to 48 hours after your ride!!!).

3. Needed to move a few hundred meters further.I really enjoy the service, but I also feel that it fraudulently overcharges your distance every single ride.

4. Only for miles to instantly tell me that my account is suspended and to contact the support, which I did.

5. I haven't even used the app when I learned that my account has been suspended, even if my docs very validated.

6. Luckily the competitors are better.I got suspended because they think that my credit card payment is risky (I'm using this card all around the world!), and I can't even change the card .

7. I've never had such a bad car rent company experience!!! I hope they gonna change the police, as I'm sure that I'm not the only one!This is what we need: spontaneously having a car/transporter available.

8. They told me that I was "suspect to fraud" and without another explanation said that my account will stay suspended.

9. I created an account, got all my documents verified and added a payment method.

10. Sad.Tried unsuccessfully to verify my driving licence 6 times in the last two days and didn't receive any email explaining why it was not working.

11. It's ridiculous that they won't review my account again, because the fraud detection is probably just an algorithm and not done by a human.

1. Fix MILES Carsharing & Vans Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MILES Carsharing & Vans: Restarting the app will resolve most errors.
2. Update the MILES Carsharing & Vans App. Here is how:
   1. On Android goto PlayStore » Search for "MILES Carsharing & Vans" » Open MILES Carsharing & Vans » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MILES Carsharing & Vans » click "UPDATE".
3. Clear MILES Carsharing & Vans app cache: Clearing cached data will force your app to retrieve the latest data directly from MILES Carsharing & Vans servers.
   1. On Android, goto Settings » Apps » Select "MILES Carsharing & Vans" » click Storage » click "Clear Cache".
4. Check MILES Carsharing & Vans app permissions. If any of these permissions required to use your device's features are disenabled, MILES Carsharing & Vans might not work.
5. Uninstall and reinstall MILES Carsharing & Vans. If nothing else has worked, completely uninstall MILES Carsharing & Vans then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MILES Carsharing & Vans not working

2. Fix MILES Carsharing & Vans Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MILES Carsharing & Vans be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MILES Carsharing & Vans not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MILES Carsharing & Vans may not be able to connect to the Internet when running in the background.