Published by VPN & Proxy Master on Aug 14, 2024

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Why should I report an Issue with Star VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VPN & Proxy Master to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Star VPN

1. Free VPN is a free and unlimited VPN (Virtual Private Network) proxy client, It helps you access blocked apps and sites with Wi-Fi and cellular data networks.

2. No need to make any configuration, just simply click on one button, you can access the Internet securely and anonymously. Star VPN is fast!

3. Star VPN works with Wi-Fi, LTE/4G, 3G and all mobile data carriers.

4. You will get access to unlimited VPN proxy service for FREE.

5. Star VPN can reduce ping and accelerate games after connection.

6. Your password and your personal data are secured and you are protected from hacker attacks.

7. It brings a high-speed and encrypted VPN connection to your smartphone.

8. Using a VPN, your IP and location will be masked and your activities can no longer be tracked on the Internet.

9. One tap to set up the fast & stable connection without paying.

10. Easy to Use, just press a button and connect .

11. You can watch streaming videos/content without buffering.

Star VPN Customer Insights

1. When the speed of the Internet is low, it does not work at all.This vpn used to work well fir me but after some time it stopped working! I appreciate it if you fix the problem, it used to be my life savor!So far, I have found this to be the best free VPN among the many that I have tried.

2. It seems it has some bugs and needs more stability and more flexibility.😢😥after some time so far so good, this is just before jun 6 update, tip for users: when it's not connecting, close app and re-open app and try it work .

3. also it's good for wifi , on mobile data not working it reconnect constantly.It's very quickly connected, and this is great, but the speed of Internet should be above.

4. It often connects quickly to the server, and when it does it stays connected with a reasonably good speed.

5. Five stars for the *Star VPN*!I started this and it say free forever then tap connect but nothing tap everywhere and nothing what am I doing wrong I installed on my a51 galaxy waiting for response.Excellent app and very easy to use.

6. This is really my favorite v.p.n , today with new update , opening app become so mush slow compare previous version .

7. Actually it still connecting and speed is ok like before but somehow I like previous version.

8. It's great, it's just a little slow.Very versatile good app.

9. The connecting become more slow .

10. Fast and easy for useIt's slow in Iran .

11. I would recommend this VPN to a friend.It connects very easily, especially to the German server.

Steps to Troubleshoot & Fix Star VPN Issues

1. Fix Star VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Star VPN: Restarting the app will resolve most errors.
  2. Update the Star VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Star VPN" » Open Star VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Star VPN » click "UPDATE".
  3. Clear Star VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Star VPN servers.
    1. On Android, goto Settings » Apps » Select "Star VPN" » click Storage » click "Clear Cache".
  4. Check Star VPN app permissions. If any of these permissions required to use your device's features are disenabled, Star VPN might not work.
  5. Uninstall and reinstall Star VPN. If nothing else has worked, completely uninstall Star VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Star VPN not working


2. Fix Star VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Star VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Star VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Star VPN may not be able to connect to the Internet when running in the background.

Reported Issues

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