Published by VPN & Proxy Master on Aug 14, 2024

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Why should I report an Issue with VPN - Proxy Master?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VPN & Proxy Master to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About VPN - Proxy Master

1. Star VPN is a free and unlimited VPN (Virtual Private Network) proxy client, It helps you access blocked apps and sites with Wi-Fi and cellular data networks.

2. You will get access to unlimited VPN proxy service for FREE.

3. No need to make any configuration, just simply click on one button, you can access the Internet securely and anonymously.

4. Star VPN works with Wi-Fi, LTE/4G, 3G and all mobile data carriers.

5. Free VPN can reduce ping and accelerate games after connection.

6. Your password and your personal data are secured and you are protected from hacker attacks.

7. It brings a high-speed and encrypted VPN connection to your smartphone.

8. Using a VPN, your IP and location will be masked and your activities can no longer be tracked on the Internet.

9. One tap to set up the fast & stable connection without paying.

10. Easy to Use, just press a button and connect .

11. VPN - Proxy Master is fast!

VPN Customer Insights

1. Its a good vpn, but have two problems: first, sometimes its hard to disconnect, you have to force close it... second, everytime you tap the connect or disconnect button it show you an adv which is ok, but when its combine with the first problem, it will be a pain in the neck! Also... this vpn just have 2 serversHello, this filter breaker either does not load because there is a problem with the servers, or if it does, it stops after a few minutes, that's why I lower the score to this filter breaker, thank you.This vpn used to work well, now that I updated it it's too slow and if I manage to connect it stops working after few seconds! I appreciate it if you fix this problem, it used to be my life savor!Best app For a free VPN they even have different countries such as Japan/uk and it works well! They have some adds when you first open its free! They need to make some money some how, but it...

2. When you open an app and an ad pops up right from the start, you know there will be a lot of ads.This VPN I recommend it very well, the installation connects very quickly, it has good servers, it also has very little advertising.

3. Anyway, I thank the developer of this program (:Works well.

4. Will give it 5 stars when there is an option to purchase.

5. Blocks pop-ups, but it turns off or times out frequently.

Steps to Troubleshoot & Fix VPN Issues

1. Fix VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN: Restarting the app will resolve most errors.
  2. Update the VPN App. Here is how:
    1. On Android goto PlayStore » Search for "VPN" » Open VPN - Proxy Master » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN » click "UPDATE".
  3. Clear VPN - Proxy Master app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN servers.
    1. On Android, goto Settings » Apps » Select "VPN - Proxy Master" » click Storage » click "Clear Cache".
  4. Check VPN app permissions. If any of these permissions required to use your device's features are disenabled, VPN might not work.
  5. Uninstall and reinstall VPN. If nothing else has worked, completely uninstall VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN not working


2. Fix VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN may not be able to connect to the Internet when running in the background.

Reported Issues

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