Published by VPN & Proxy Master on Aug 14, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with VPN?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. Its a good vpn, but have two problems: first, sometimes its hard to disconnect, you have to force close it... second, everytime you tap the connect or disconnect button it show you an adv which is ok, but when its combine with the first problem, it will be a pain in the neck! Also... this vpn just have 2 serversHello, this filter breaker either does not load because there is a problem with the servers, or if it does, it stops after a few minutes, that's why I lower the score to this filter breaker, thank you.This vpn used to work well, now that I updated it it's too slow and if I manage to connect it stops working after few seconds! I appreciate it if you fix this problem, it used to be my life savor!Best app For a free VPN they even have different countries such as Japan/uk and it works well! They have some adds when you first open its free! They need to make some money some how, but it...

2. When you open an app and an ad pops up right from the start, you know there will be a lot of ads.This VPN I recommend it very well, the installation connects very quickly, it has good servers, it also has very little advertising.

3. Anyway, I thank the developer of this program (:Works well.

4. Will give it 5 stars when there is an option to purchase.

5. Blocks pop-ups, but it turns off or times out frequently.

Steps to Troubleshoot & Fix VPN Issues

1. Fix VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VPN: Restarting the app will resolve most errors.
  2. Update the VPN App. Here is how:
    1. On Android goto PlayStore » Search for "VPN" » Open VPN - Proxy Master » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VPN » click "UPDATE".
  3. Clear VPN - Proxy Master app cache: Clearing cached data will force your app to retrieve the latest data directly from VPN servers.
    1. On Android, goto Settings » Apps » Select "VPN - Proxy Master" » click Storage » click "Clear Cache".
  4. Check VPN app permissions. If any of these permissions required to use your device's features are disenabled, VPN might not work.
  5. Uninstall and reinstall VPN. If nothing else has worked, completely uninstall VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VPN not working


2. Fix VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VPN may not be able to connect to the Internet when running in the background.

Reported Issues

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