Published by PGCFCU on Nov 28, 2023

Report an issue with PGCFCU.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PGCFCU?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PGCFCU to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PGCFCU Customer Insights

1. I have not located the "logout" of the app.It works well and does what i need, the staff at the bank are also kind and help as best as they canAlways very convenient way to bank.Very good services by professional staff.Easy to useI Love This App The PGCFCU app is absolutely wonderful! I am able to manage my accounts from anywhere at anytime and that's a lifesaver.

2. Great mobile app!!! Very easy to navigate all the great new features that expand to actions that can be performed on the mobile app.13 March 2023 Update messed up the Zelle profiles! I was forced to update before I could send a Zelle.

3. BRAVO!!!Super convenient check cashing system, very little issues in the tech department, and very good customer service.

4. The app works very well for deposits, transfers, viewing transactions and adding notes to the transactions.

5. UPDATE: I made several mobile deposits since my initial comment.

6. After updating, the profile images were gone! But, the funds were received by recipient.

7. I truly appreciate the efficiency and convenience.

8. Love emTerrible.

Steps to Troubleshoot & Fix PGCFCU Issues

1. Fix PGCFCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PGCFCU: Restarting the app will resolve most errors.
  2. Update the PGCFCU App. Here is how:
    1. On Android goto PlayStore » Search for "PGCFCU" » Open PGCFCU » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PGCFCU » click "UPDATE".
  3. Clear PGCFCU app cache: Clearing cached data will force your app to retrieve the latest data directly from PGCFCU servers.
    1. On Android, goto Settings » Apps » Select "PGCFCU" » click Storage » click "Clear Cache".
  4. Check PGCFCU app permissions. If any of these permissions required to use your device's features are disenabled, PGCFCU might not work.
  5. Uninstall and reinstall PGCFCU. If nothing else has worked, completely uninstall PGCFCU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PGCFCU not working


2. Fix PGCFCU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PGCFCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PGCFCU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PGCFCU may not be able to connect to the Internet when running in the background.

Reported Issues