Contact NorthShoreConnect Customer Service

Why should I report an Issue with NorthShoreConnect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NorthShore University HealthSystem to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So I have to deal with the hard way on deleting my previous appointment that I don't want on canceling it and telling why I did, and then make a new schedule appointment insteadWell-designed app that does the job! 😊👍 My favourite: Being able to set up appointments with health care providers, and the app sends reminders 👍 This is my first healthcare app, I don't know how the others work, but I'm happy with it.

2. Staff af northshore can mark a message that you can't reply to it and if time goes by the system automatically changes it so you can't reply.Plz fix your app, everything else is fine except? I have a lot of problems rescheduling my appointment with this app, it seems like it take longer to load and it shows 9 results but all I got is none.

3. Now maybe the program as I've known it for years is hiding, but if it doesn't show up I'm going to have to call for test results , having the same sent to me etcThis is a horrible app all around for many reasons.

4. I show 10.4.1On a Monday morning, the day before an appointment, getting repeated nags - in email and from app - to confirm my appointment, update my info.

5. Please try again later." Database updates on a Monday morning? Or just another corrupt poorly maintained healthcare database? On the website I was able to do all the things.

6. Whoch makes it pretty much useless because you need to log out then back in 6 times if you want to see 6 test results.I was advised you are on a newer version 10.4.2, however I'm not getting an update prompt at all.

7. The app cycles, never connects, then indicates a server error prompting you to start over.App messages to providers don't work properly.

8. I was able to find a doctor, find available times and schedule appointment via the app.

9. Try to click the same things in the app and it's still giving server error at noon on a Monday!This app is very useful.

10. Try to do any of these things in app and I get: "An error has occurred on the server.

11. Maybe instead of changing how the app looks, just make the app function properly.You cannot navigate back to previous screens.

1. Fix NorthShoreConnect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NorthShoreConnect: Restarting the app will resolve most errors.
2. Update the NorthShoreConnect App. Here is how:
   1. On Android goto PlayStore » Search for "NorthShoreConnect" » Open NorthShoreConnect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NorthShoreConnect » click "UPDATE".
3. Clear NorthShoreConnect app cache: Clearing cached data will force your app to retrieve the latest data directly from NorthShoreConnect servers.
   1. On Android, goto Settings » Apps » Select "NorthShoreConnect" » click Storage » click "Clear Cache".
4. Check NorthShoreConnect app permissions. If any of these permissions required to use your device's features are disenabled, NorthShoreConnect might not work.
5. Uninstall and reinstall NorthShoreConnect. If nothing else has worked, completely uninstall NorthShoreConnect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NorthShoreConnect not working

2. Fix NorthShoreConnect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NorthShoreConnect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NorthShoreConnect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NorthShoreConnect may not be able to connect to the Internet when running in the background.