Contact MyDeFi Customer Service

Why should I report an Issue with MyDeFi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zerion Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very intuitive and user friendly interface!I love this app because it's very easy to use and interface is very attractive.. beginners for crypto is also easily can understandPLEASE DO NOT DRAG ANYMORE PPL TO THIS APP W/O BEING HONEST IN SAYING WHATS NOT INCL: #APP-DEVELOPMENT? # THE ANDROID END-USERS? U almost certainly will be greeted w/...Enter ETH Wallet Address... A bug thats immediately shown when opening the app n than it just stays frozen there.

2. Cool.. 🙄 I come to nicely ask how to fix this issue n instead see so many others saying the same thing BUT W/O A FKN RESPONSE TO BE FOUND, Eminem minds well of replied 4 u you.. "We Still Dont Gv a Fk" smhOne of the best DeFi portfolio for mobile users.

3. Also you should really include a donation address so we can support future development.The best mobile DeFi Portfolio dashboard I've ever use.

4. I would suggest a feature update to add multiple ethereum address in wallet for portfolio tracking.App is nice minus a few things.

5. It makes me put in my ETH address each time I log in and it shows I have 10 other addresses with different amounts of funds, no matter how many times I delete them.

6. I've uinstalled and reinstalled multiple times with no luck.Very simple app, which neatly shows the balances and relevant info for all your DeFi ETH accounts.

7. Being a synthetix.io hodler, investor, staker, I'm extremely pleased to see snx being implemented in apps on the play store.

8. Involved heavily in defi and this app has many functions and features that allows you to by pass getting to the lap top to check on your ratios and CDP's.

9. One issue that i noticed it didn't get tokens from ether address.

10. Cheers and thank you.First of let me say Excellent concept and very clean and simple UI.

11. Also, ETH DNS does not work, it says invalid eth address.

1. Fix MyDeFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyDeFi: Restarting the app will resolve most errors.
2. Update the MyDeFi App. Here is how:
   1. On Android goto PlayStore » Search for "MyDeFi" » Open MyDeFi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDeFi » click "UPDATE".
3. Clear MyDeFi app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDeFi servers.
   1. On Android, goto Settings » Apps » Select "MyDeFi" » click Storage » click "Clear Cache".
4. Check MyDeFi app permissions. If any of these permissions required to use your device's features are disenabled, MyDeFi might not work.
5. Uninstall and reinstall MyDeFi. If nothing else has worked, completely uninstall MyDeFi then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyDeFi not working

2. Fix MyDeFi Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyDeFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyDeFi not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyDeFi may not be able to connect to the Internet when running in the background.