Published by Consumer Reports on Nov 1, 2023

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Why should I report an Issue with Upkept - Home Maintenance?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Consumer Reports to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Upkept - Home Maintenance

1. Based on your home and what's in it, Upkept builds you a custom ""Upkeeps"" program, with automatically scheduled tasks that pop up exactly when they need doing throughout the year. • DIY How-tos - Tackle any DIY task with confidence with step-by-step how-tos. • Timesavers and Critical Information - Know how much time and money to budget, what tools you'll need, and whether you should tackle it yourself or if it's time to call in a pro. • Automatic Reminders - Stay on top of tasks without needing to remember a thing. • Guided Goals - Build smart habits, see your progress, and group tasks together so you stay motivated and get more done.

2. One place to add and track all your home systems and appliances, upload receipts, manage parts, and keep repair notes. • Instant Maintenance Plans - Add any major system, appliance, or surface and Upkept instantly creates a maintenance plan to keep each one in tip-top shape for years to come. • Automatically Planned Tasks - A smart to-do list, tailored to you.

3. Add anything in your home that needs maintaining and Upkept instantly creates a maintenance plan to keep each one in tip-top shape for years to come.

4. Based on your home and what's in it, Upkept builds you a custom "Upkeeps" program, with automatically scheduled tasks and reminders that pop up throughout the year.

5. When you're ready to tackle a task, Upkept helps you wipe your to-do list clean with how-tos and hacks for every upkeep.

6. Along with step-by-step how-tos, you'll see how much time and money to budget, what tools you'll need, and whether you should tackle it yourself or if it's time to call in a pro. • Home Hub - A snapshot of your home.

7. Upkept simplifies home maintenance with tools that remove the hassles, keep you organized, and guide you through caring for your home, inside and out. 1.

8. Upkept is your all-in-one app for maintaining your home inside and out.

9. The hardest part of home maintenance is knowing what to do.

10. Say hello to confident homeownership and goodbye to costly mistakes.

11. Your home is one of your biggest financial investments.

Upkept Customer Insights

1. I'm in the process of trying the FREE 1 month trial you can access all the features for individual household appliances for year round maintenance tips and tricks.

2. A new developer or studio I can see having a paywall, but not a subscription for consumer reports, a long standing companLike the others have said the app almost hides that it cost 5$ a month until after you actually get in and set up the "one" free item.

3. Coming from consumer reports, a one time fee or free with ads or even a free with some features removed would be something I would consider, especially after getting to try the app.

4. So I will have to set reminders elsewhere for that and other things not included in the app, and at that point it becomes a question of whether I want to forego the app and just have all my reminders in one place.I have something similar which is free & much more customizable.

5. Free trial or not money is money and 5$ a month for basically a list you can find online for free is too much.

6. The feature that kept me interested in subscribing to upkept was the organization of tasks, receipts, and the simplicity it brought to my life.App is pretty much useless unless you put a credit card in or only want to know the upkeep of your refrigerator.

7. Without signing up for the free trail and being locked into $5 a month, you are limited to one appliance.

8. From the very little they allow you to use the app it worked fine though.The premise of the app is great, but the $5.00 a month subscription seems hardly worth it.

9. It appears to be legitimate otherwise but I can't really tell after only being able to use 1/100th of the featuresI really wanted to like this, but the app is buggy and the notifications are poorly set-up.

10. Maybe a 1 time charge at best would be worth it but 60$+ a year every year is extreme.

11. Like I get they need to make money but I don't want another monthly subscription.

Steps to Troubleshoot & Fix Upkept Issues

1. Fix Upkept Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Upkept: Restarting the app will resolve most errors.
  2. Update the Upkept App. Here is how:
    1. On Android goto PlayStore » Search for "Upkept" » Open Upkept - Home Maintenance » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Upkept » click "UPDATE".
  3. Clear Upkept - Home Maintenance app cache: Clearing cached data will force your app to retrieve the latest data directly from Upkept servers.
    1. On Android, goto Settings » Apps » Select "Upkept - Home Maintenance" » click Storage » click "Clear Cache".
  4. Check Upkept app permissions. If any of these permissions required to use your device's features are disenabled, Upkept might not work.
  5. Uninstall and reinstall Upkept. If nothing else has worked, completely uninstall Upkept then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Upkept not working


2. Fix Upkept Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Upkept be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Upkept not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Upkept may not be able to connect to the Internet when running in the background.

Reported Issues

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