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Why should I report an Issue with Consumer Reports: Ratings App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Consumer Reports to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get expert buying guides and unbiased, trusted ratings and reviews for the products and services you use every day - from cars and major appliances to must-have tech gadgets, to home and garden necessities.

2. Our scientists and engineers test products in our labs so you have the unbiased information you need to buy with confidence.

3. Nonprofit and independent, at Consumer Reports, we buy everything we test and don't accept advertising.

4. This app is free to download and users get immediate access to buying guides.

5. Product ratings and reviews are only available to those with a Digital or All Access membership to Consumer Reports.

1. The website is so much better.I've looked up about a dozen items on this app and only about half gave results What is even more annoying is that they sent me a survey, assuming I'm an American (I'm Canadian) One of the questions asked if I'd taken a domestic flight in the US.

2. A lot of things like articles or non-physical product categories (like car insurance) dont show up on app but do on browser.

3. Needs to be an option to click that link to the website for more data.I'm using this app for information on appliance purchases.

4. A simple search for the words, " Car lease" on the app come back with "No results found." Whereas, searching on the internet yields an option for articles, the second of which titled, "Leasing vs.

5. Much information in the print edition (for example, detailed cell plan info) is not available online.

6. Since neither of those are filterable features, I have to look through dozens of models to find any that fit the profile.First thing I installed CR app for was in looking for used vehicles.

7. Lots of issues, I don't think CR has high priority on the app (which is fine i guess, website functions well) or they would've fixed these things.

8. Filtering options for ratings do not match the key product features described in the articles.

9. All of this just is unreliable and unverified... the whole purpose of them to exist.I recently dropped my print subscription, assuming digital would be a functional substitute.

10. The website also allows filtering information by far more categories than the app does.

11. They say nothing about where the statistical data comes from or how many people actually had given reliable input other than, "we sent a questionnaire out".

1. Fix Consumer Reports Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Consumer Reports: Restarting the app will resolve most errors.
2. Update the Consumer Reports App. Here is how:
   1. On Android goto PlayStore » Search for "Consumer Reports" » Open Consumer Reports: Ratings App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Consumer Reports » click "UPDATE".
3. Clear Consumer Reports: Ratings App app cache: Clearing cached data will force your app to retrieve the latest data directly from Consumer Reports servers.
   1. On Android, goto Settings » Apps » Select "Consumer Reports: Ratings App" » click Storage » click "Clear Cache".
4. Check Consumer Reports app permissions. If any of these permissions required to use your device's features are disenabled, Consumer Reports might not work.
5. Uninstall and reinstall Consumer Reports. If nothing else has worked, completely uninstall Consumer Reports then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Consumer Reports not working

2. Fix Consumer Reports Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Consumer Reports be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Consumer Reports not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Consumer Reports may not be able to connect to the Internet when running in the background.