Contact Highmark BSNENY Customer Service

Why should I report an Issue with Highmark BSNENY Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BlueShield of Northeastern New York to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. BlueShield of Northeastern New York's mobile app is now available for members. · Find a doctor, or view your doctor’s information. · Search and view claims, and download your Explanation of Benefits.

2. Get the resources and support you need to take your health care on the go.

3. BlueShield of Northeastern New York, a division of HealthNow New York Inc. , an Independent Licensee of the BlueCross BlueShield Association.

1. Hope it gets fixed, it used to work great.Looks great can't wait to see what is in store for future releasesVery user friendly with tons of great info.

2. Does not save login info have to keep entering it in...SucksThe new version of this app is easy to use, and has all the information I need from my coverage.

3. This has now become a USELESS app!....Brand new phone!First login attempt brings me to blank screen.

4. Second login attempt through options menu crashes entire app.

5. Tells me I dont have internet access.

6. Much better!When I try to log in it tells me I have no internet connection.

7. Droid Turbo 2 running 6.0.Awful, I can't sign in.

1. Fix Highmark BSNENY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Highmark BSNENY: Restarting the app will resolve most errors.
2. Update the Highmark BSNENY App. Here is how:
   1. On Android goto PlayStore » Search for "Highmark BSNENY" » Open Highmark BSNENY Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Highmark BSNENY » click "UPDATE".
3. Clear Highmark BSNENY Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Highmark BSNENY servers.
   1. On Android, goto Settings » Apps » Select "Highmark BSNENY Mobile" » click Storage » click "Clear Cache".
4. Check Highmark BSNENY app permissions. If any of these permissions required to use your device's features are disenabled, Highmark BSNENY might not work.
5. Uninstall and reinstall Highmark BSNENY. If nothing else has worked, completely uninstall Highmark BSNENY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Highmark BSNENY not working

2. Fix Highmark BSNENY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Highmark BSNENY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Highmark BSNENY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Highmark BSNENY may not be able to connect to the Internet when running in the background.