Published by Appert on Jan 17, 2024

Report an issue with Photo Meta Remover.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Photo Meta Remover?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appert to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Meta Remover image 1 contact Photo Meta Remover image 2

Photo Meta Remover Customer Insights

1. You note log data and use for it, possibly define a maximum time you store personal data for app improvements? IE 30,60,90 days? FeatureReq: Add/Edit ExifFantastic app!!! I've tried so many and none of them have made it so simple to remove exif data from multiple photos at once.

2. Metadata is information about the image that may be automatically recorded by your camera such as date, time, location, camera type, and other bits of information that may identify personal information.

3. Why do you need so many 3rd party data scavengers for an app that should work offline? Uninstalled before I even agreed to the terms.simple, elegant, effective.

4. Wouldn't load selected image.Kept saying "this file is not supported" when I tried to select a photoDoes exactly what it says.

5. Being able to post on the go, and protect your privacy at the same time is ideal.

6. Before I post any picture to public social media I run the pictures or videos through Photo Stripper.

7. And now, it's the time i give it 5 stars.Read the privacy policy.

8. Previously, i cuoldn't save it as i wished (on my OPPO device), and i gave it 2--4 stars.

9. I've used it for 12 months and love it.Finally, an opensource, easy to use exif stripper.

10. 5 STARS ! thanks !Didn't work.

11. Thanks to the developer for always improving the app.its really super.. i loved it .

Steps to Troubleshoot & Fix Photo Meta Remover Issues

1. Fix Photo Meta Remover Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Meta Remover: Restarting the app will resolve most errors.
  2. Update the Photo Meta Remover App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Meta Remover" » Open Photo Meta Remover » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Meta Remover » click "UPDATE".
  3. Clear Photo Meta Remover app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Meta Remover servers.
    1. On Android, goto Settings » Apps » Select "Photo Meta Remover" » click Storage » click "Clear Cache".
  4. Check Photo Meta Remover app permissions. If any of these permissions required to use your device's features are disenabled, Photo Meta Remover might not work.
  5. Uninstall and reinstall Photo Meta Remover. If nothing else has worked, completely uninstall Photo Meta Remover then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Meta Remover not working


2. Fix Photo Meta Remover Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Meta Remover be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Meta Remover not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Meta Remover may not be able to connect to the Internet when running in the background.

Reported Issues