Contact Activegram | PRO Messenger Customer Service

Why should I report an Issue with Activegram | PRO Messenger?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nasimsoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Activegram | PRO Messenger Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Activegram | PRO Messenger: Restarting the app will resolve most errors.
2. Update the Activegram | PRO Messenger App. Here is how:
   1. On Android goto PlayStore » Search for "Activegram | PRO Messenger" » Open Activegram | PRO Messenger » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Activegram | PRO Messenger » click "UPDATE".
3. Clear Activegram | PRO Messenger app cache: Clearing cached data will force your app to retrieve the latest data directly from Activegram | PRO Messenger servers.
   1. On Android, goto Settings » Apps » Select "Activegram | PRO Messenger" » click Storage » click "Clear Cache".
4. Check Activegram | PRO Messenger app permissions. If any of these permissions required to use your device's features are disenabled, Activegram | PRO Messenger might not work.
5. Uninstall and reinstall Activegram | PRO Messenger. If nothing else has worked, completely uninstall Activegram | PRO Messenger then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Activegram | PRO Messenger not working

2. Fix Activegram | PRO Messenger Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Activegram | PRO Messenger be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Activegram | PRO Messenger not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Activegram | PRO Messenger may not be able to connect to the Internet when running in the background.