Contact Ooredoo SuperApp Customer Service

Why should I report an Issue with Ooredoo SuperApp: Do it all!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ooredoo Maldives to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Manage your accounts, pay your bills, shop online 24/7, and transfer money with your digital wallet all in one place.

2. With free nationwide delivery, shop from a large variety of products and merchants, spending over various categories with 100% genuine products.

3. Transfer money with your m-Faisaa digital wallet to your friends or merchants.

4. Shop from the 24/7 online marketplace.

5. Checkout the gaming packs, and social packs or create your own Magey Plan.

6. Pay your bills, recharge, and activate add-ons seamlessly on the new app.

7. Pay your utility bills and make donations and payments conveniently through the app.

8. Ooredoo SuperApp is now upgraded!

9. With our 24/7 live chat, have a chat with our agents to raise any issues.

1. It is imperative that these bugs are fixed with a more user-friendly interface.Unusable most of the time, full of random bugs, which may or may not resolve themselves with a resart of the app, restart of the phone or a resinstall, I have to reinstall the app every other week or so.App always goes to a black screen almost all the time.

2. Takes more than 5 minutes to open the app even! App needs to be fixed!!Ooredoo being one of the biggest mobile service provider in the country, and giving the customers an app with so many issues in every corner.

3. Need to login every time I open the app and WiFi connection isn't enough to open the app as it needs a higher connection to operate.Takes too long to start application.

4. Its stuck on black screen and after 30-40 seconds it will show the ooredoo logo display the interface.

5. Upon opening the app, a white screen with a stop button appears, and once a bill is paid, it cannot be reopened without registering again.

6. They keep pushing you to buy the high priced packages with more data than needed and make the lower priced packages unfit for use (reduced to 15 days from 30 etc.)Fix your app., more than a month.

7. I open this app, it's stuck on a black screen.

8. It goes to a black screen whenever trying to launch and then closes automatically.

9. Need to uninstall and reinstall inorder to launch the app everytime.They lowered the data package allowances again.

10. What a disgrace from a major ISP, can't even design a proper app.Cannot even open the app properly.

11. Furthermore, it seems challenging to pay for the supernet account as the accounts cannot see outside of the menu.

1. Fix Ooredoo SuperApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ooredoo SuperApp: Restarting the app will resolve most errors.
2. Update the Ooredoo SuperApp App. Here is how:
   1. On Android goto PlayStore » Search for "Ooredoo SuperApp" » Open Ooredoo SuperApp: Do it all! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ooredoo SuperApp » click "UPDATE".
3. Clear Ooredoo SuperApp: Do it all! app cache: Clearing cached data will force your app to retrieve the latest data directly from Ooredoo SuperApp servers.
   1. On Android, goto Settings » Apps » Select "Ooredoo SuperApp: Do it all!" » click Storage » click "Clear Cache".
4. Check Ooredoo SuperApp app permissions. If any of these permissions required to use your device's features are disenabled, Ooredoo SuperApp might not work.
5. Uninstall and reinstall Ooredoo SuperApp. If nothing else has worked, completely uninstall Ooredoo SuperApp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ooredoo SuperApp not working

2. Fix Ooredoo SuperApp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ooredoo SuperApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ooredoo SuperApp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ooredoo SuperApp may not be able to connect to the Internet when running in the background.