Published by Oslo Kommune on Oct 21, 2024

Report an issue with Bil i Oslo.
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Why should I report an Issue with Bil i Oslo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oslo Kommune to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bil i Oslo Customer Insights

1. The app does snot show available ones and if there is a faulty charging stations you need to log in to register it.Oslo Street parking app you must have installed on your mobile.App crashes everytime I try to click "my vehicles", "contact info", "payment card", "change password".

2. My card has expired and I'm not able to update it, so I currently can't park in Oslo....Nice app that always workWould be nice with a quicker 'full day' option! It's almost the only kind of parking I do and now there are many clicks to get to it.

3. Who has a 'default' car? ** Orig: rating 1 Slow to load zones, but worse is it's a completely wrong price calculation for electric cars.

4. Why is this when the car is defined as pure electric but the price is the same as ice cars?Waste of public money on an app that does not work with terrible performance.

5. It should be possible to do this in the same flow as setting the time and paying, not going into settings and change 'default' car.

6. No added fees :)It drives me crazy that I am logged out due to inactivity every time I use the app, and there is no way to store the password.

7. Even when "Run in background", notifications will not appear.Crashes.. loses login and cc info..server problems.

8. The charging stations are not working and are showing red since they have changed the settings from summer.

9. Registered the fail many times on Betzy Kjelsbergs vei (oslo) charging stations.

10. Map loading and speed is just not comparable to EasyPark (for example) and that part of the user experience is critical.

11. When I don't have mobile data on and I open the app, then the app doesn't go online even if I turn the data on.

Steps to Troubleshoot & Fix Bil i Oslo Issues

1. Fix Bil i Oslo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bil i Oslo: Restarting the app will resolve most errors.
  2. Update the Bil i Oslo App. Here is how:
    1. On Android goto PlayStore » Search for "Bil i Oslo" » Open Bil i Oslo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bil i Oslo » click "UPDATE".
  3. Clear Bil i Oslo app cache: Clearing cached data will force your app to retrieve the latest data directly from Bil i Oslo servers.
    1. On Android, goto Settings » Apps » Select "Bil i Oslo" » click Storage » click "Clear Cache".
  4. Check Bil i Oslo app permissions. If any of these permissions required to use your device's features are disenabled, Bil i Oslo might not work.
  5. Uninstall and reinstall Bil i Oslo. If nothing else has worked, completely uninstall Bil i Oslo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bil i Oslo not working


2. Fix Bil i Oslo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bil i Oslo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bil i Oslo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bil i Oslo may not be able to connect to the Internet when running in the background.

Reported Issues