Published by Screen Mirroring and Cast Smart TV Lab.

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Why should I report an Issue with IP WebCam - Acid?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Screen Mirroring and Cast Smart TV Lab. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IP WebCam Customer Insights

1. is it cuz I'm on the viewer phone in the same room? (that would be dumb) cuz I'm just trying to test it, I don't even get a chance to check out the quality before the camera phone shuts off and turns phone off.worked fine for a couple a times but then it won't connect and i have to reset the camera app so not very reliable as u'r not supposed to be near the cam phone so gotta uninstal it now.At first I was able to connect in under 1 minute.

2. Now it crashes moments after connecting.the phone that I designate as the camera seems to always randomly turn off the phone completely, dont know why.

3. just open on one phone to view and also the phone that acts acts as the eyes and type the code on the screen.

4. I can't get the app onto this device.Works perfectly for 20-30 minutes, but after that the webcam stops sharing and it is only possible to reconnect when the app on the camera unit is restarted.

5. It has been working fine, as it allowed me to view an old Samsung Tab on a not-as-old Huawei Honor X2.

6. When it does connect it just freezes for no apparent reason.

7. sometimes does not even connect or just drops out for no reason.

8. Its fake.Does not connect, stuck at 1/3.

9. I have changed to a different stable app.Best pic quality and response time so far.

10. I think the developer has moved on to other projects and lost interest.I've had this app, and a subscription, for some time.

11. The screen briefly turns white, and the Play Store page returns.

Steps to Troubleshoot & Fix IP WebCam Issues

1. Fix IP WebCam Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IP WebCam: Restarting the app will resolve most errors.
  2. Update the IP WebCam App. Here is how:
    1. On Android goto PlayStore » Search for "IP WebCam" » Open IP WebCam - Acid » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IP WebCam » click "UPDATE".
  3. Clear IP WebCam - Acid app cache: Clearing cached data will force your app to retrieve the latest data directly from IP WebCam servers.
    1. On Android, goto Settings » Apps » Select "IP WebCam - Acid" » click Storage » click "Clear Cache".
  4. Check IP WebCam app permissions. If any of these permissions required to use your device's features are disenabled, IP WebCam might not work.
  5. Uninstall and reinstall IP WebCam. If nothing else has worked, completely uninstall IP WebCam then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IP WebCam not working


2. Fix IP WebCam Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IP WebCam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IP WebCam not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IP WebCam may not be able to connect to the Internet when running in the background.

Reported Issues