Contact MIDI Player Customer Service

Why should I report an Issue with MIDI Player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Volcano Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It saves some trouble, while still allowing one to use any SoundFont he desires.Works good most of the time, but for some reason a MIDI rip of Azure Lake from Sonic and Knuckles Collection is completely missing its organ track (a crucial part of the song's sound) when played through here? It's a bizarre bug that may impact other songs as well (all default settings).

2. Why won't it do this?Best MIDI player I've ever used on Android! It's lots of fun trying out a variety of SoundFonts on a single song and hearing all sorts of different results! I also appreciate the inclusion of ADLMIDI; it's like a portable SoundBlaster! The only major thing it's missing is a graph-like visualisation, like the one in DOSmid, where we can "see" the MIDIs being played in real-time.

3. And the soundfont it comes with doesn't support the full scale of notes for certain instruments, which kinda sucks when someone has used baritone sax in the bass clef but the midi player can't play those notes.

4. If anyone can fix that, Volcano Mobile surely can.It's descent, but there are some MIDIs where the channel events to change instruments don't work correctly (and it's not the fault of the MIDI when other players I've used have the events work).

5. Though my phone can play midi files, it's with a really annoying soundfont.

6. The internal soundfont may be missing the instrument?Got back into making midi music and collaborate with my bro.

7. GS support would be amazing, as would routing the midi signal to an external midi interface like fluidsynthOnly proper way to listen to MIDI on android.

8. I still can't figure out how to point it to my micro SD card as the "MIDI root", but that's no fault of the developer.

9. The only thing that would've made it a full 5 stars is if it had a way to edit midi files.

10. I have around 700,000 midi files on a usb stick, and it keeps telling me there are no files on the SD card.

11. With the app, I managed to download windows' midi soundfont and the tracks are much better now.

1. Fix MIDI Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MIDI Player: Restarting the app will resolve most errors.
2. Update the MIDI Player App. Here is how:
   1. On Android goto PlayStore » Search for "MIDI Player" » Open MIDI Player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MIDI Player » click "UPDATE".
3. Clear MIDI Player app cache: Clearing cached data will force your app to retrieve the latest data directly from MIDI Player servers.
   1. On Android, goto Settings » Apps » Select "MIDI Player" » click Storage » click "Clear Cache".
4. Check MIDI Player app permissions. If any of these permissions required to use your device's features are disenabled, MIDI Player might not work.
5. Uninstall and reinstall MIDI Player. If nothing else has worked, completely uninstall MIDI Player then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MIDI Player not working

2. Fix MIDI Player Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MIDI Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MIDI Player not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MIDI Player may not be able to connect to the Internet when running in the background.