Contact ZXTune Customer Service

Why should I report an Issue with ZXTune - Chiptunes player?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vitamin/CAIG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Player of computer music from ZX Spectrum, Amiga, Atari, Commodore and more!

1. I love being able to set the music to loop infinitely or play through a soundtrack in order.

2. I think this is to save duplication of functionality because you can find your playlists in the browser in the rightmost tab, but it's easy to miss there, especially if you already dug into a music source folder.

3. Being able to stream tracks with the built-in browser is incredibly convenient, allowing me to explore vast catalogues of music.

4. So- a root folder at the start screen, or a menu of available playlists in the playlist section would go a long way!Great app, but there's one issue.

5. It works like a standard music app and will continue playing when the phone is locked which is nice, because emulating Cubic Player on dosbox does not.

6. I've been rocking Winamp on my PC with plugins that support these different formats since the good old days, but hadn't been able to find a suitable equivalent for my phone until I stumbled across ZXTune.

7. While the audio quality is superb with two earbuds, I do wish there was a way to set the music to play in mono.

8. Loading up playlists or accessing the root music folder is cumbersome, and requires lots of digging around in the app.

9. I also would love to see more details about the track in real-time like cubic player.the playback quality is pretty amazing but there are a couple of things I would like to add to the wish list.

10. It's true the UI is a bit minimalist, particularly if you want to treat it as a local music player (playlists are a bit awkward, no auto-library functionality).

11. You can save playlists from any tab (since the top never changes and has a Playlist menu) but the Load option is not on that menu, so it looks like you can only Save, Clear, Sort or check the stats.

1. Fix ZXTune Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ZXTune: Restarting the app will resolve most errors.
2. Update the ZXTune App. Here is how:
   1. On Android goto PlayStore » Search for "ZXTune" » Open ZXTune - Chiptunes player » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZXTune » click "UPDATE".
3. Clear ZXTune - Chiptunes player app cache: Clearing cached data will force your app to retrieve the latest data directly from ZXTune servers.
   1. On Android, goto Settings » Apps » Select "ZXTune - Chiptunes player" » click Storage » click "Clear Cache".
4. Check ZXTune app permissions. If any of these permissions required to use your device's features are disenabled, ZXTune might not work.
5. Uninstall and reinstall ZXTune. If nothing else has worked, completely uninstall ZXTune then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ZXTune not working

2. Fix ZXTune Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ZXTune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ZXTune not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ZXTune may not be able to connect to the Internet when running in the background.