Contact Sleep Sounds Customer Service

Why should I report an Issue with Sleep Sounds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sound Sleep - Relaxing Sounds and White Noise to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. All in all, does it's job beautifully with high-quality sounds (and some music options!) would recommend if you like white noise that isn't just static.The sounds are very realistic and I love that I can add other sounds and control the volume of every sound separately.

2. No discernible audio loops or cuts, no gradual diminution of the sound over time, no cutting off abruptly when the phone sleeps, just soothing sounds to lull you to sleep.

3. What they have compared to all the others is the ability to mix multiple sounds at the same time AND control the volume of each "noise" independently of the others turned on.

4. They happen about ever 2nd time you switch the noise and are easy to close.While the app is great for helping me sleep, it burns through my data plan if I'm not on wi-fi.

5. I really wish the ads would go away or have the amount of ads reduced significantly.Great app! I love the fact that it plays all night long (you'll want to keep your phone plugged in).

6. You can customize the sounds by changing the different layers volumes or adding in more layers of sounds, which I love! I always add the frogs to almost everything hahaha.

7. I can't use this thing anymore becuase the anxiety spike of getting blasting sound and flashing lights when I'm trying to calm down for sleep is completely counterproductive.

8. The only issue I have is that after turning it on at night, about a half hour later, it turns the sound off and then back on & it wakes me every time.

9. In order to restart I have to sit through a 30-60 second ad which is an interminable amount of time when you're woken from sleep.

10. No thanks.I absolutely love this app! I love how you can blend sounds.

11. The sounds are great and it's nice to be able to combine sounds together.

1. Fix Sleep Sounds Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sleep Sounds: Restarting the app will resolve most errors.
2. Update the Sleep Sounds App. Here is how:
   1. On Android goto PlayStore » Search for "Sleep Sounds" » Open Sleep Sounds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sleep Sounds » click "UPDATE".
3. Clear Sleep Sounds app cache: Clearing cached data will force your app to retrieve the latest data directly from Sleep Sounds servers.
   1. On Android, goto Settings » Apps » Select "Sleep Sounds" » click Storage » click "Clear Cache".
4. Check Sleep Sounds app permissions. If any of these permissions required to use your device's features are disenabled, Sleep Sounds might not work.
5. Uninstall and reinstall Sleep Sounds. If nothing else has worked, completely uninstall Sleep Sounds then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sleep Sounds not working

2. Fix Sleep Sounds Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sleep Sounds be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sleep Sounds not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sleep Sounds may not be able to connect to the Internet when running in the background.