Published by PhCyber

Report an issue with PhCyber Tunnel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PhCyber Tunnel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PhCyber to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PhCyber Tunnel Customer Insights

1. Because the founder of Phcyber is my friend...Such a nice app,keep up the good work Those people saying its showing incorrect username and password you should create an pannel account at the phcyber website and use those two different pass and username to login to the app.This app is very easy to use as I have experience.

2. But good app.Very good vpn, I would like to suggest that It should provide, no load (Freenet) and provide custom dns and auto reconnect button or buffer size my favorite vpn is this .

3. After registration it comes back to say invalid username and password.

4. Even after registering with my two mail addresses and activating them on my box and your web page.

5. Poor admin and data base record.

6. Best VPN app thanks for sharing.The best VPN ever! this is my first time to try a VPN & I never look for another one.

7. Fast and stable internet connection.

Steps to Troubleshoot & Fix PhCyber Tunnel Issues

1. Fix PhCyber Tunnel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PhCyber Tunnel: Restarting the app will resolve most errors.
  2. Update the PhCyber Tunnel App. Here is how:
    1. On Android goto PlayStore » Search for "PhCyber Tunnel" » Open PhCyber Tunnel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhCyber Tunnel » click "UPDATE".
  3. Clear PhCyber Tunnel app cache: Clearing cached data will force your app to retrieve the latest data directly from PhCyber Tunnel servers.
    1. On Android, goto Settings » Apps » Select "PhCyber Tunnel" » click Storage » click "Clear Cache".
  4. Check PhCyber Tunnel app permissions. If any of these permissions required to use your device's features are disenabled, PhCyber Tunnel might not work.
  5. Uninstall and reinstall PhCyber Tunnel. If nothing else has worked, completely uninstall PhCyber Tunnel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PhCyber Tunnel not working


2. Fix PhCyber Tunnel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PhCyber Tunnel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PhCyber Tunnel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PhCyber Tunnel may not be able to connect to the Internet when running in the background.

Reported Issues