Contact TLS Tunnel Customer Service

Why should I report an Issue with TLS Tunnel - VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EduardoTLS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Safe to say I won't be renewing my subscription, the ads are no problem.Overall the app is good server speed id good as well, 2 thing I want to highlight 1st is there's no option to cancel your membership once purchased, 2nd is it doesn't have account option and because of that you can't use it on multiple devices even your purchased membershipThe ads music playing in the background even no ads show up.

2. ******* the servers are congested Hard to connect ******** .The idea of paying for premium and using the same server as someone who watches ads to renew access isn't a good business practice, as the server always gets full.

3. There are only two problems with your app, it doesn't add ads to increase the time for the server, and activating the professional version doesn't work.

4. Then how we play the ad without data.?? Can you change it to play byforce without abroting the connection.

5. When it shows to play the ad to refresh the server, it disconnect the connection.

6. It's terrifying sometimes.I'm saying a premium version but the app keeps disconnecting and disrupting my downloads ...I've lost a lot of data because of this .

7. Everytime i open up my phone it will lead me suddenly to chrome and when I'm surfing, streaming, playing online games, some random ads pop's up and it's hella annoying.

8. Could give 5 starts but the experience is not as good as it should be cause of sticky ads and connect/disconnect failsNew update not Working good.

9. Am very disappointedWorks great, fast connection, and i can consume my useless kemdikbud internet package.

10. When playing ads vpn is auto disconnect and not renew connection time.

11. Some servers are very full and not add new serversHi, thank you for your great app.

1. Fix TLS Tunnel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart TLS Tunnel: Restarting the app will resolve most errors.
2. Update the TLS Tunnel App. Here is how:
   1. On Android goto PlayStore » Search for "TLS Tunnel" » Open TLS Tunnel - VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TLS Tunnel » click "UPDATE".
3. Clear TLS Tunnel - VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from TLS Tunnel servers.
   1. On Android, goto Settings » Apps » Select "TLS Tunnel - VPN" » click Storage » click "Clear Cache".
4. Check TLS Tunnel app permissions. If any of these permissions required to use your device's features are disenabled, TLS Tunnel might not work.
5. Uninstall and reinstall TLS Tunnel. If nothing else has worked, completely uninstall TLS Tunnel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing TLS Tunnel not working

2. Fix TLS Tunnel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make TLS Tunnel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to TLS Tunnel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, TLS Tunnel may not be able to connect to the Internet when running in the background.