Contact KPN Tunnel (Official) Customer Service

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1. please add udp forwarder option.Everything is good but fix reset button when you reset and choose injector even the config is lock you can still use the ssh accountThis app not supported my device or lower version of phones.

2. hi, this app is simple and easy to use.

1. Fix KPN Tunnel (Official) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KPN Tunnel (Official): Restarting the app will resolve most errors.
2. Update the KPN Tunnel (Official) App. Here is how:
   1. On Android goto PlayStore » Search for "KPN Tunnel (Official)" » Open KPN Tunnel (Official) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KPN Tunnel (Official) » click "UPDATE".
3. Clear KPN Tunnel (Official) app cache: Clearing cached data will force your app to retrieve the latest data directly from KPN Tunnel (Official) servers.
   1. On Android, goto Settings » Apps » Select "KPN Tunnel (Official)" » click Storage » click "Clear Cache".
4. Check KPN Tunnel (Official) app permissions. If any of these permissions required to use your device's features are disenabled, KPN Tunnel (Official) might not work.
5. Uninstall and reinstall KPN Tunnel (Official). If nothing else has worked, completely uninstall KPN Tunnel (Official) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KPN Tunnel (Official) not working

2. Fix KPN Tunnel (Official) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KPN Tunnel (Official) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KPN Tunnel (Official) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KPN Tunnel (Official) may not be able to connect to the Internet when running in the background.