Published by Roman Medvid on Aug 24, 2023

Report an issue with Magic Universal ViewFinder.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Magic Universal ViewFinder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Roman Medvid to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Magic Universal ViewFinder

1. If the field of view of your real camera is wider than your in-device camera, Magic ViewFinder adds 'padding' around the image, since the device cannot 'see' what is beyond its scope.

2. • For a cinematographer: looking for an angle and view in your next shoot? • For a director: creating your next storyboard? • For a photographer: scouting for a shoot location? • For a camera man: want to see your next shot framing without the camera in your hands?

3. When you have found the right view, you may save it for future reference, with additional data like the focal length, tilt and roll, date and time and camera / lens information.

4. Magic ViewFinder simulates using tele adapters or anamorphic optics on your camera (see menu).

5. Magic ViewFinder also lets you apply some commonly used color presets (also known as LUTs) to the live picture, which brings you even closer to the final shot.

6. Select the camera from the menu and rotate the wheel to select the focal length of the lens. - Nikon FF / APS-C (Z7, D4s, D5, D750.

7. Magic ViewFinder presents you a precise framing preview for the real camera/lens combination you will be shooting with, right where you stand with your phone/tablet.

8. It simulates the framing of the camera or lens and helps thousands of professionals in filmmaking or photography at the preproduction.

9. The app is a digital director's viewfinder -- it helps you see the exact field of view for your future shot.

10. It is the best solution that we developed first, and other viewfinder apps copied this feature from Magic ViewFinder.

11. PLEASE READ: this app does not turn your smartphone into an external monitor, but operates as a stand-alone directors viewfinder.

Magic Universal ViewFinder Customer Insights

1. your high contrast B&W looks good but what about having regular B&W + the ability to try different color filters such as red, blue, green, yellow or orange? When photographing landscapes or architecture using color filters can make a good deal of difference in the final image.

2. Terry Thomas... the photographer Atlanta, Georgia USAOn a Pixel 6 is there a way to use all of the phone's cameras? Specifically the app only seems to use the main camera which means the app's preview only goes as wide as ~28mm.

3. I want to mount my phone above the camera so I can see whether my shot is about to be photo-bombed by a stray bird!I'm finding this really useful to preview the images I'll get with my old 6x9 folding camera without setting up the camera itself.

4. a toggle on the main screen which would instantly turn on/off the wide angle lens setting.

5. In some ways it's a very useful app but the UI is awful.Looks very handy - I like the idea of checking out a shot idea without having to unpack all my lenses.

6. Having saved a setting or "package" I might then want to change it but there's no way of saving the new settings instead of the old, you have to delete the old and then save again from scratch.

7. I paid for the full version because it allows me to select from various wide angle lens adapters.

8. The pixel has a wider lens camera for wider shots.

9. Every time I try to change focal length the app thinks I've "long pressed" and locks the wheel, I can find no way to turn off this function.

10. As it is now, I have to go back to the Settings menu then go to the lens screen and make my choice.

11. Right now when I am scouting a location, I must be careful scrolling lest I set a focal length while scrolling that I do not own.

Steps to Troubleshoot & Fix Magic Universal ViewFinder Issues

1. Fix Magic Universal ViewFinder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magic Universal ViewFinder: Restarting the app will resolve most errors.
  2. Update the Magic Universal ViewFinder App. Here is how:
    1. On Android goto PlayStore » Search for "Magic Universal ViewFinder" » Open Magic Universal ViewFinder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magic Universal ViewFinder » click "UPDATE".
  3. Clear Magic Universal ViewFinder app cache: Clearing cached data will force your app to retrieve the latest data directly from Magic Universal ViewFinder servers.
    1. On Android, goto Settings » Apps » Select "Magic Universal ViewFinder" » click Storage » click "Clear Cache".
  4. Check Magic Universal ViewFinder app permissions. If any of these permissions required to use your device's features are disenabled, Magic Universal ViewFinder might not work.
  5. Uninstall and reinstall Magic Universal ViewFinder. If nothing else has worked, completely uninstall Magic Universal ViewFinder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magic Universal ViewFinder not working


2. Fix Magic Universal ViewFinder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magic Universal ViewFinder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magic Universal ViewFinder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magic Universal ViewFinder may not be able to connect to the Internet when running in the background.

Reported Issues