Published by GreenBizkit on Dec 18, 2024

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Why should I report an Issue with Grab Photos From Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GreenBizkit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Grab Photos From Videos Customer Insights

1. I wanted to extract an animation that has multiple frames, but I couldn't so I just slowed down the video to 0.1 speed and just manually screenshotted those frames.Good app for getting thumbnails from mobile game videos without having to screenshot and maybe losing some resolution, *Sometimes it keeps playing when you are trying to pause it or select a frame and it should've stopped.

2. Disappointed for the downloadThe interface is a bit clunky, you can't change the location of grabbed frames, it seems, on occasion it grabs the frame after the one you select (need to confirm this), grabbed frames appear below the video (when grabbing single frames) however they are in 4:3 ratio not the original video ratio (16:9 usually), so you can't quite see if it's the right frame captured and the captured image is too small.

3. Same error in manual modeI meant that when I wanted to extract more images from a single second of a video, most of it are just the same photo, even when playing the video clearly shows that there are multiple different frames.

4. But this app is still better than others I've used.I've tried multiple different videos but I've had the same problem with them all, I choose an interval and I'll get a very small number of different images, each having about 20 identical ones, instead of different frames.

5. Created a new separate folder for the images and it seems to have fixed it.It works how I need it, gets straight to the point and pulls up only my videos so there is no sifting through ten thousand pictures to get to one video.

6. I found a work-around by using a different file viewing app- which shows all the images.

7. Example- If images were numbered, only shows random ones saved to Google, like this: 1, 6, 15, 22, 30, etc.

8. In 385 frames from a video, there were merely 32 different pictures taken, everything else was just a copy.

9. Uninstalling immediately after I post.While grabbing it shows 50-60 images but when opened in gallery there was only one image.

10. I place no fault on app it could be my new phone.Pulls images with no issues.

11. I made a folder to save them to and they always save if you go one screen right to the 'preview' bit & click.AdMob and others, never used it oh, so hopefully my personal information is safe from this company and anyone else they deal with.

Steps to Troubleshoot & Fix Grab Photos From Videos Issues

1. Fix Grab Photos From Videos Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Grab Photos From Videos: Restarting the app will resolve most errors.
  2. Update the Grab Photos From Videos App. Here is how:
    1. On Android goto PlayStore » Search for "Grab Photos From Videos" » Open Grab Photos From Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grab Photos From Videos » click "UPDATE".
  3. Clear Grab Photos From Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Grab Photos From Videos servers.
    1. On Android, goto Settings » Apps » Select "Grab Photos From Videos" » click Storage » click "Clear Cache".
  4. Check Grab Photos From Videos app permissions. If any of these permissions required to use your device's features are disenabled, Grab Photos From Videos might not work.
  5. Uninstall and reinstall Grab Photos From Videos. If nothing else has worked, completely uninstall Grab Photos From Videos then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Grab Photos From Videos not working


2. Fix Grab Photos From Videos Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Grab Photos From Videos be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Grab Photos From Videos not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Grab Photos From Videos may not be able to connect to the Internet when running in the background.

Reported Issues