Contact HTML Viewer Customer Service

Why should I report an Issue with HTML Viewer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Imagination Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix HTML Viewer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HTML Viewer: Restarting the app will resolve most errors.
2. Update the HTML Viewer App. Here is how:
   1. On Android goto PlayStore » Search for "HTML Viewer" » Open HTML Viewer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HTML Viewer » click "UPDATE".
3. Clear HTML Viewer app cache: Clearing cached data will force your app to retrieve the latest data directly from HTML Viewer servers.
   1. On Android, goto Settings » Apps » Select "HTML Viewer" » click Storage » click "Clear Cache".
4. Check HTML Viewer app permissions. If any of these permissions required to use your device's features are disenabled, HTML Viewer might not work.
5. Uninstall and reinstall HTML Viewer. If nothing else has worked, completely uninstall HTML Viewer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HTML Viewer not working

2. Fix HTML Viewer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HTML Viewer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HTML Viewer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HTML Viewer may not be able to connect to the Internet when running in the background.